Business Process Analyst

Acuity • Reston, VA

16h

About The Position

Acuity, Inc. seeks a dynamic, self-motivated BUSINESS PROCESS ANALYST to join our team in supporting a highly visible Federal customer. Acuity supports key Federal Government clients and we are looking for someone to support our client within the Department of Homeland Security. It would be helpful if you have worked in the Federal space, especially experience supporting US Immigration and Customs Enforcement, though not required. The Business Analyst’s primary responsibility is to gather, analyze, document, and validate the needs of project stakeholders. This position develops user requirements with stakeholders and translates these user requirements into system requirements and mockups to be implemented by the development team. The Business Analyst documents requirements in a clear and well-organized manner. Additionally, this position facilitates communication between the customer and developers throughout the project to manage requirements. The Business Analyst will assist in researching and analyzing business processes, modeling and diagramming the processes, and making recommendations to streamline and improve the processes in terms of efficiency and effectiveness. Are you ready to use your expertise in the areas of IT Modernization, Data Enablement, and Hyperautomation to make a real difference? Join Acuity, Inc., a technology consulting firm that supports federal agencies. We combine industry partnerships and long-term federal experience with innovative technical leadership to support our customers’ critical missions.

Requirements

• At least three (3) years experience in a related Information Technology field
• At least two (2) years experience in data management experience, working in disciplines such as master data management, metadata management, data quality management and data architecture management.
• At least two (2) years experience developing and writing technical documents such as standard operating procedures, memorandums of understanding, policies, etc.
• At least two (2) years experience in a client facing role; federal clients preferred
• Excellent writing and communication skills
• Advanced PowerPoint skills
• Able to take initiative, manage own workload, and assume responsibility for tasks
• Able to multi-task, handle multiple projects, and meet internal and client deadlines
• US Citizenship required and the ability to obtain and maintain DHS Suitability

Nice To Haves

• Existing or prior ServiceNow experience with one of the leading law enforcement agencies
• Previous experience working with Government clients is highly desirable

Responsibilities

• Interfacing with clients to define user requirements and to discuss issues, questions, and project status.
• Understanding system capabilities and how the capabilities can meet the client’s business objectives
• Analyzing user requirements to identify implicit and ambiguous requirements
• Managing requirements throughout the project
• Business Process Modeling and Business Process Reengineering

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed