Business Owner – Retail Industrial Engineering

Kroger•Cincinnati, OH

About The Position

Description Assist in leading the solutions team and coordinate the development of solutions and projects as assigned. Direct the use of lean tools and methodologies to gather, summarize, and analyze data necessary for solution development, testing, and rollout. Support Freshness & Standards' objectives and coordination with cross functional teams within G.O. and divisions. Develop solutions working collaboratively with stakeholders from G.O., divisions and store associates in support of our Customer 1st strategy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities - Assist in leading the process design team in the development of efficient enterprise-level business processes that improve and simplify work methods, deliver financial benefits, and improve customer shopping experience - Establish and maintain professional relationships with division leadership and division associates, including the division rollout manager, to understand, summarize and define work processes (current and future state) - Establish/maintain professional relationships with senior management to understand/support business strategies and the business plan - Guide the facilitation of working sessions to develop current/future state work processes - Set process modeling/documentation standards and update standards - Partner with Corporate Training and Development to develop training modules consistent with the standards - Consult with business specialists to develop potential business and technology solutions; advise on their impact to business processes - Collaborate with the Finance department to document the financial impact of process improvements - Partner with the V.P. Freshness & Standards and the director of Solutions Development to understand and guide the business and its priorities - Define and document current and future state business processes, identify process improvement needs and develop plans to communicate and implement work improvements - Travel to divisions/stores to observe, create performance measurements and summarize process observations - Supervise and coach direct reports in the performance of their duties; complete performance excellence discussions and provide feedback to direct reports - Must be able to perform the essential job functions of this position with or without reasonable accommodation

Requirements

2+ years as an assistant process change manager
4+ years project management/process improvement experience
Demonstrated competency in developing efficient and effective solutions to diverse/complex business problems
Ability to travel independently
Ability to work overnight/unusual hours to perform in-store tasks
Knowledge of in-store activities, including observations, performance measurements and summarizing observations
Knowledge of lean tools and methodologies
Excellent facilitation skills with the ability to drive toward solutions
Understanding of organizational impacts that result from changes to business processes/technologies
Strong analytical and conceptual skills
Ability to prioritize and assign work according to business priorities/strategies and develop, re-engineer and document business processes
Ability to lead a team of highly driven and talented individuals and maintain a solutions-focused approach

Nice To Haves

Lean/Six Sigma project experience
Black Belt Trained
Assistant Process Change Manager

Responsibilities

Assist in leading the process design team in the development of efficient enterprise-level business processes that improve and simplify work methods, deliver financial benefits, and improve customer shopping experience
Establish and maintain professional relationships with division leadership and division associates, including the division rollout manager, to understand, summarize and define work processes (current and future state)
Establish/maintain professional relationships with senior management to understand/support business strategies and the business plan
Guide the facilitation of working sessions to develop current/future state work processes
Set process modeling/documentation standards and update standards
Partner with Corporate Training and Development to develop training modules consistent with the standards
Consult with business specialists to develop potential business and technology solutions; advise on their impact to business processes
Collaborate with the Finance department to document the financial impact of process improvements
Partner with the V.P. Freshness & Standards and the director of Solutions Development to understand and guide the business and its priorities
Define and document current and future state business processes, identify process improvement needs and develop plans to communicate and implement work improvements
Travel to divisions/stores to observe, create performance measurements and summarize process observations
Supervise and coach direct reports in the performance of their duties; complete performance excellence discussions and provide feedback to direct reports
Must be able to perform the essential job functions of this position with or without reasonable accommodation