Business Operations Manager

RelaDyne LLC • Houston, TX

3d

About The Position

We’re seeking a Business Operations Manager to drive branch performance by
improving operational efficiency and supporting financial goals. This role
ensures adherence to company processes and procedures, serves as a key liaison
between branch and corporate teams, and leads the implementation of operational
initiatives to enhance overall performance.

Requirements

• Strong interpersonal and customer service skills
• Excellent written and verbal communication skills
• Proven leadership and coaching abilities
• Analytical mindset with strong problem-solving capabilities
• Ability to manage multiple priorities in a fast-paced environment
• Strong organizational and time management skills
• Advanced proficiency in Microsoft Excel (including pivot tables and data analysis)
• Experience with ERP systems and general Microsoft Office applications

Responsibilities

• Ensure compliance with company SOPs by overseeing daily, weekly, and monthly branch processes
• Monitor and analyze branch performance trends to identify opportunities for improvement
• Review and process GP Batch Reports, investigate exceptions, and coordinate corrective actions with internal teams
• Track and evaluate key performance indicators (KPIs) through branch scorecards and take action to address performance gaps
• Partner with branch leadership to achieve financial targets, including labor management, expense control, EBITDA, and flow-through
• Support inventory management initiatives, including analysis, process adherence, and optimization of excess inventory
• Lead continuous improvement initiatives and corporate programs at the branch level, ensuring effective implementation and adoption
• Foster strong communication and collaboration across branch departments and corporate teams
• Provide analytical support for annual budgeting and ongoing forecasting processes
• Promote and sustain a strong safety culture across branch operations
• Support hiring, onboarding, training, and development of team members
• Assist with technical troubleshooting, dispute resolution, and special projects (e.g., customer audits)
• Conduct regular visits to warehouse locations to gather feedback and ensure alignment
• Support change management efforts by driving adoption of operational improvements
• Assist in preparing and reviewing capital expenditure (CAPEX) requests

Benefits

• Competitive pay
• Comprehensive benefits package, including medical, dental, and life insurance
• 401(k) with company match
• Generous PTO and sick time
• Career growth opportunities with a company that invests in its people

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed