Business Operations Manager

Allium • New York, NY

9d • Remote

About The Position

Allium makes blockchain data accurate, simple and fast Blockchain data is hard, messy, and chaotic When we started out in late 2021 our thesis was simple - blockchain data, despite it being public and free, was difficult to understand, clunky to access and troublesome to maintain. Answering a simple question like “Who are the biggest Ethereum token holders over time?” requires an engineering team to run their own RPC nodes, ingest the full history of the blockchain, clean the data, transform the data and finally summon a wizard to cast a complex SQL query. Accessing data is hard because blockchains are optimized for Writes and not Reads Why is it so hard? Blockchains have historically been optimized for Writes (getting data onto the blockchain) and less for Reads (getting data OUT of the blockchain). This is because optimization efforts were focused on increasing transaction throughput and building fault tolerant and scalable consensus algorithms. This neglect makes it hard to get data out efficiently and reliably at scale. Parsing and interpreting blockchain data requires both deep domain expertise and data manipulation To quote Tim Roughgarden, Columbia Professor, “Blockchains are (virtual) computers, not databases.” They are Turing machines that support general computations, and anyone can write and deploy their own smart contract for their own use case. This nearly infinite number of use cases leads to the fragmentation of data schemas for different purposes. Standardizing these schemas requires deep domain expertise to turn esoteric technical outputs into clear information for specific concepts like tokens, NFTs, stablecoins and DEXs. Allium abstracts the complexity with a simple way to query blockchain data Allium tames the chaos by ingesting, sanitizing, and standardizing all this data. As of this post, the data we’ve archived across 100+ blockchains is in the petabytes and growing exponentially. Google and Bloomberg had to organize the world's public financial and webpage data, Allium is on a mission to do the same for blockchain data This is one of the rare times in history where indexing a giant public dataset is sorely needed by all - similar to what Bloomberg did for financial data and what Google organized for public webpage data. With this indexed data, we are fortunate to support trailblazers in this industry and play some role the industry’s most exciting trends: About our customers We serve 2 groups of customers today with the same data but different platform. Analysts who need to answer data questions about the blockchain (think BI) and Engineers who need highly reliable data queryable in near realtime (think Application backends). Our customers include the biggest institutions Visa , Stripe, Grayscale and also the biggest crypto companies such as Phantom, Uniswap. Allium is one of the unique companies in the industry that bridge blockchain and non blockchain worlds. The Role We’re looking for a Business Operations Manager to help scale Allium’s commercial engine - driving clarity and structure across pricing, revenue strategy, and contract operations. You’ll partner directly with leadership across Finance, Sales, and Product to bring analytical rigor and operational excellence to how we price, package, and deliver Allium’s data products. You should be energized by messy problems, able to translate business context into systems and frameworks, and have the judgment to navigate both commercial and legal nuance (e.g. redistribution rights, data licensing, and usage-based pricing).

Requirements

• 4-7 years of experience in BizOps, Strategy, or Finance - ideally with exposure to pricing, deal desk, or commercial operations
• Analytical, structured thinker with strong spreadsheet and system fluency (Salesforce, Excel/Sheets, and/or SQL)
• Excellent communicator who can distill complex issues into clear business recommendations
• Embodies Allium’s values - Extreme Ownership, High Agency, and Strong Opinions (Loosely Held)

Nice To Haves

• Prior experience at a data platform, infrastructure, or analytics company is a strong plus
• Familiarity with data licensing or redistribution rights (bonus if you’ve worked with SaaS, API, or enterprise data contracts).
• Comfortable working in ambiguity and iterating quickly - you bias for progress over perfection

Responsibilities

• Pricing & Monetization Build, test, and refine pricing models for Allium’s APIs, data shares, and enterprise contracts - balancing revenue growth, customer value, and scalability
• Analyze usage data and customer segmentation to inform pricing tiers and packaging decisions
• Partner with Product and Sales to operationalize pricing changes across quote-to-cash systems
• Commercial Operations Review and standardize commercial terms in customer agreements (data usage rights, redistribution rights, SLAs, renewals, etc.)
• Drive consistency and compliance across deal structures - ensuring all signed contracts translate cleanly into billing and revenue workflows
• Own dashboards and reporting around ARR, renewals, and discounting trends to guide GTM decisions
• Manage tasks and processes required to sustain & grow enterprise relationships (e.g. SOC compliance, compliance reviews by customers, third-party onboarding & contracting, intercompany management)
• Strategic Projects Partner with leadership to model new revenue lines, self-serve motions, and usage-based pricing experiments
• Build scalable processes around pricing approvals, MSA/DPA alignment, and legal-finance handoffs
• Be the connective tissue between sales execution and financial integrity - ensuring decisions ladder up to Allium’s business goals

Benefits

• Medical, Dental, Vision, Life and AD&D insurance - US folks get 100% coverage for Gold plans, 80% for dependents
• Ownership - Meaningful early-stage equity. Every full-time employee receives a stock option grant so you can share directly in Allium's upside
• Time off - Flexible, trust-based paid time off. We encourage people to take the rest they need. In every country we hire, our policies meet or exceed local statutory vacation requirements
• Retirement - Company sponsored 401(k) plan in US so you can save pre-tax for the long term
• Note: The sun never sets on Allium - we hire from any geographical location as long as you are willing to overlap 2 hours overlap on NYC mornings Mon-Thurs from 10am-12pm ET. We have people based in New York, Seattle, Singapore and Australia

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees