Business Operations Manager

LaunchTech•Washington, DC

3h•Hybrid

About The Position

LaunchTech is a certified service-disabled veteran- and woman-owned technology solutions company supporting federal, state, and commercial customers. We operate in a regulated, fast-moving environment where strong internal operations are critical to execution, compliance, and growth. We are hiring a Business Operations Manager to take ownership of internal corporate operations and ensure the business runs smoothly behind the scenes. This role reports directly to the President & CEO and works closely with leadership to keep priorities moving, details tracked, issues resolved, and operational gaps closed. This role is intentionally hands-on and best suited for someone who has operated inside a small or growing organization, understands how government contractors function internally, and is comfortable being close to the work while helping the organization mature. This role is a strong fit if you: Have extensive experience in internal corporate operations for a government contracting firm (this does not include experience as a billable or on-site contract delivery resource) Have supported or helped scale a growing organization, including building or improving internal processes Understand how back-office, compliance, and operational functions work together in a GovCon environment Are comfortable operating without layers, playbooks, or large teams Take ownership naturally and follow things through without needing reminders Are organized, detail-oriented, and calm when priorities shift Are a team player and able to handle hands-on execution alongside higher-level operational work Hold an active security clearance (Secret or higher)

Requirements

Extensive experience in internal corporate operations for a government contracting firm (this does not include experience as a billable or on-site contract delivery resource)
Supported or helped scale a growing organization, including building or improving internal processes
Understand how back-office, compliance, and operational functions work together in a GovCon environment
Comfortable operating without layers, playbooks, or large teams
Take ownership naturally and follow things through without needing reminders
Organized, detail-oriented, and calm when priorities shift
Team player and able to handle hands-on execution alongside higher-level operational work
Hold an active security clearance (Secret or higher)
Familiarity with compliance rhythms, audits, and operational controls (CMMC, FAR, DFAR, DCAA, NIST, ISO, CMMI, etc.)
Strong organizational skills and attention to detail
Ability to work independently and take ownership of outcomes
Experience coordinating vendors, partners, or service providers
Experience contributing to the growth or scaling of an organization

Responsibilities

Own internal corporate operational execution across the company
Create, document, and improve internal processes as the business evolves
Track priorities, deadlines, and follow-ups to ensure commitments are met
Identify operational gaps or issues early and drive resolution independently
Coordinate with vendors, partners, and service providers
Manage onboarding, renewals, access, and ongoing coordination
Resolve vendor-related issues and maintain visibility into external dependencies
Track and coordinate internal compliance-related activities
Ensure required actions and documentation are completed accurately and on time
Proactively surface risks, gaps, or issues to leadership
Serve as a point of contact for day-to-day operational employee needs
Coordinate with HR, payroll, and benefits providers as needed
Ensure employee-related operational issues are addressed and closed