Business Operations Manager, Central Integrity

Meta•Menlo Park, CA

About The Position

We are seeking a highly skilled and forward-thinking Business Lead to provide strategic support and insight to the Central Integrity (CI) Organization at Meta. This critical role partners closely with the Vice President/ PG Lead of CI to drive the organization’s strategic and operational objectives. The Business Lead will manage key cross-functional projects, cultivate essential stakeholder relationships, and ensure alignment of operational priorities. Additionally, this role offers strategic counsel to leadership, orchestrates complex initiatives, and facilitates collaboration across teams to enable Central Integrity’s continued success. The Business Operations Manager will be the connective tissue that amplifies the voices of our leadership team and helps us operate efficiently, strategically and as a lean horizontal, highly cross-functional organization. You will combine strategic thinking with solid project management skills, be highly analytical, and possess solid communication. You thrive as a collaborative team player in a productive, high-expectations environment, adept at navigating varied stakeholder demands and various stakeholders across the company.

Requirements

Bachelor's Degree and 8+ years of experience in a strategic, analytical, management consulting, operational role or related field
3+ years of experience working embedded within engineering and product teams translating technical reviews to program management of product strategy or equivalent experience
Proven communication skills, including executive level communication and high quality communication for business plans, initiative justification and documentation
Internalize and understand a large volume of information, prioritize and make timely decisions
Highly analytical and able to provide strategic counsel
Can shift seamlessly between strategic and tactical tasks
Team-player, eager to work in a deadline-focused, high-expectations environment
Proven experience in project management and stakeholder collaboration
Experience managing multiple tasks under timelines and shifting priorities
Experience with presentation building software (e.g. PowerPoint, Keynote), Project Management, use of AI and data analysis tools (e.g. Excel, Tableau)

Nice To Haves

Advanced degree (MBA or equivalent)
Proven track record of working with C-suite level employees
Familiarity with working with ENG and PM teams
Project and change management experience
Experience handling highly confidential information
Experience with Long Range Planning (LRP), budget and headcount management

Responsibilities

Strategic Partnership: Collaborate with the VP/PG Lead of Central Integrity to shape and drive the strategic direction of the organization, assist in the development and execution of business strategies aligned with Meta's mission and goals, and act as a strategic thought partner and advisor to leadership on prioritization and stakeholder management
Meeting Preparation and Engagements: Lead the preparation for internal and external meetings and coordinate research and briefing materials for leadership engagements to ensure informed decision-making
Stakeholder Management: Build and maintain robust relationships with internal and external stakeholders to enhance collaboration and facilitate effective communication between different teams and levels to achieve seamless integration and mutual understanding
Project and Initiative Management: Lead and manage cross-functional initiatives and programs that support revenue growth and ensure timely and successful delivery of initiatives by tracking progress, setting deadlines, and mitigating risks
Crisis Management and Troubleshooting: Handle crisis management and troubleshoot key business issues as they arise to maintain operational stability and develop strategies to prevent potential disruptions and minimize impact
Communication Strategy and Messaging: Oversee communication strategies and draft internal and external messaging to ensure clarity and alignment and develop and implement communication plans to keep the organization informed and aligned with the strategic vision
Operational Support and Logistics: Assist in optimizing CI’s rhythm of business through process improvements and strategic initiatives, support global travel logistics and timelines to ensure efficient scheduling and resource management and manage leadership calendars and business rhythms in partnership with other teams to enhance operational efficiency
Build and execute upon a review structure of high priority workstreams, ensuring a sensible cadence, coaching on pre-reads, tracking of action items, and dissemination of outcomes
Manage planning and day-to-day execution of headcount, operational expenses, and seating for the organization
In partnership with the admin team, lead the planning and execution of company-wide meetings and offsite events