Business Operations Manager

ArcfieldChantilly, VA

About The Position

As a Business Operations Manager, you'll have the opportunity to work closely with leadership on high-impact programs, enhance your skills across various domains, and grow alongside a dynamic and purpose-driven team.

Requirements

  • 8 to 10 years with BS/BA or 6 to 8 years with MS/MA or 3 to 5 years with a PhD in a STEM field.
  • Must possess and be able to maintain a TS/SCI clearance with Polygraph.
  • Proven ability to handle sensitive and confidential information.
  • Proficiency with Microsoft Office Suite, internal corporate systems, desktop applications, and SharePoint.
  • Strong project management capabilities with a proven track record of organization and multitasking in high-pressure environments.
  • Maintain basic proficiency in JIRA and Confluence to support task tracking, documentation updates, and coordination across program teams.

Nice To Haves

  • Strong problem-solving, conflict resolution, and negotiating skills.
  • Familiarity with government contracting practices and subcontracting processes.

Responsibilities

  • Drive day‑to-day operational rhythm for the program, ensuring alignment across engineering, mission, and contract teams.
  • Synthesize technical, schedule, and resource inputs into clear recommendations for senior stakeholders.
  • Monitor communications (email, mail, phone) and route inquiries appropriately to maintain operational efficiency.
  • Manage the procurement of office supplies.
  • Submit and manage Helpdesk Tickets on behalf of the PM/DPM and Team Members (occasionally).
  • Coordinate hiring actions with HR/Recruiting and provide streamlined support to hiring managers throughout the recruitment process.
  • Coordinate with subcontractors to ensure alignment on deliverables, staffing actions, and program execution needs.
  • Coordinate onboarding, role alignment, and workload balancing across the SETA team.
  • Ensure distribution lists and access lists are updated accordingly.
  • Manage the seating plan for the primary contractor work facility.
  • Act as a trusted advisor to the Program Manager, providing candid assessments and strategic counsel.
  • Serve as primary liaison between the Program Manager and internal/external stakeholders, ensuring consistent messaging.
  • Assist program leadership in planning, tracking, and coordinating project activities.
  • Ensure compliance with program deliverables, providing updates to leadership as needed.
  • Organize and manage leadership calendars, meetings, logistics, and team conference calls.
  • Plan and execute events, conferences, and meetings, including facility selection, security arrangements, and occasionally procure meals and submit expenses on corporate card.
  • Manage communication flow, ensuring timely dissemination of priorities, decisions, and program updates.
  • Prepare, edit, and distribute professional-level correspondence, presentations, and briefings.
  • Collect inputs weekly from managers for the weekly activity report that is submitted to executive leadership.
  • Manage and transfer sensitive information between networks, adhering to security protocols for classified and unclassified networks.
  • Ensure program processes, configuration management, and documentation remain compliant and audit‑ready.
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