Business Operations Manager

LAVA SCS LLC•Walnut, CA

just now

About The Position

We're looking for a Business Operations Manager who thrives at the intersection of business development, operations management, and strategic partnerships. This isn't a traditional sales role—you'll be the driving force behind operational efficiency, vendor relationships, and cross-functional initiatives that scale our national footprint. Think of it as a Business Development Manager focused on the back-end engine that powers Cubework's growth.

Requirements

5+ years of experience in operations management, business development, or partnerships—ideally in real estate, logistics, facilities, or a related industry
Proven track record of managing vendor relationships and negotiating contracts
Strong project management skills with the ability to juggle multiple priorities across locations
Excellent communication skills—comfortable presenting to leadership and collaborating cross-functionally
Data-driven mindset with experience using KPIs and metrics to drive decisions
Entrepreneurial spirit—you thrive in fast-paced, growth-stage environments
Tech-savvy—comfortable with workflow automation, project management tools, and process optimization
50% of travel to assigned locations is mandatory for this position.
Bachelor’s Degree with 5 plus years of related experience or High School Diploma/General Education Degree with 9 plus years of specific experience
Experience taking programs from first meeting to SOP, with clear revenue and margin outcomes.
Demonstrated proficient verbal and written communication skills.
Demonstrated troubleshooting and problem-solving skills

Nice To Haves

Familiarity with property management, warehouse operations, or facility maintenance is a plus

Responsibilities

Build and manage relationships with vendors, contractors, and service providers across our national network
Negotiate contracts and service agreements to optimize costs and performance
Develop vendor scorecards and performance metrics to ensure accountability
Identify and onboard new strategic partners to enhance service offerings
Oversee facility operations, maintenance programs, and work order management
Collaborate with regional teams to ensure consistent operational standards across 70+ locations
Ability to read and interpret warehouse layouts, site plans, and floor plans; experience coordinating with local city agencies and fire departments on permits, inspections, and compliance requirements.
Drive process improvements and implement SOPs that enhance efficiency and tenant satisfaction
Coordinate with BD, Facilities/property managers, and Admin teams on new building setups and launches
Identify operational efficiencies that unlock revenue opportunities
Review and approve vendor quotes, capital expenditures, and facility improvements
Partner with leadership on facility expansion strategies and resource allocation
Monitor ROI on maintenance programs and recommend optimizations
Serve as a liaison between operations, sales, facilities, and executive leadership
Lead operational aspects of new building acquisitions and tenant improvements
Coordinate material transfers, inventory management, and construction projects