Business Operations Manager, EPS (Energy and Renewables)
About The Position
About the Role: CBRE's Energy Procurement Services team, part of the CBRE Energy and Renewables Group, specializes in brokering energy (electric power and gas) supply contracts and developing customized energy procurement strategies. Our mission is to simplify the complexity of energy markets, helping clients save money, reduce risks, improve budget accuracy, and cut emissions. We are seeking a detail-oriented Business Operations Manager to support the operational backbone of our Energy Procurement Services team. This role combines financial operations, process management, and stakeholder coordination to ensure seamless execution of client engagements and supplier relationships. You will manage invoicing workflows, budget reconciliation, and organizational systems while serving as a key liaison between internal teams, clients, and energy suppliers. The ideal candidate will independently drive operational excellence while maintaining the strong client service standards that define our practice. Our team fosters a start-up culture that emphasizes innovation and agility. What You'll Do: Oversee invoicing processes with energy suppliers, ensuring accurate and timely billing; reconcile budgets and track financial performance across client engagements; coordinate commission calculations and payment processing; maintain financial records and documentation for audit compliance. Serve as primary operational contact for energy supplier relationships, managing contract documentation, tracking supplier performance, and resolving billing discrepancies; ensure seamless communication between suppliers, clients, and internal teams throughout the contract lifecycle. Interact with clients on operational matters including contract administration, billing inquiries, and account management; prepare client-facing materials and reports as needed; support client onboarding and ongoing relationship management. Create and maintain standard operating procedures, workflow documentation, and organizational systems to enhance team efficiency; implement best practices for contract management, data tracking, and operational processes; identify opportunities for automation and process improvement. Maintain comprehensive databases for client accounts, supplier contracts, pricing data, and deal tracking; ensure data integrity and accuracy across all operational systems; generate regular reports on pipeline status, contract performance, and operational metrics. Support contract execution processes, tracking key milestones and deadlines; coordinate with legal and compliance teams on documentation requirements; manage contract renewals and amendments; ensure all contractual obligations are met. Facilitate collaboration between business development, client service teams, and supplier partners; coordinate internal meetings and follow up on action items; serve as operational liaison across multiple stakeholders. Develop and maintain operational dashboards and performance metrics; track deal flow, revenue forecasts, and key business indicators; prepare regular status reports for leadership on operational activities and team performance.
Responsibilities
- Oversee invoicing processes with energy suppliers, ensuring accurate and timely billing
- Reconcile budgets and track financial performance across client engagements
- Coordinate commission calculations and payment processing
- Maintain financial records and documentation for audit compliance
- Serve as primary operational contact for energy supplier relationships, managing contract documentation, tracking supplier performance, and resolving billing discrepancies
- Ensure seamless communication between suppliers, clients, and internal teams throughout the contract lifecycle
- Interact with clients on operational matters including contract administration, billing inquiries, and account management
- Prepare client-facing materials and reports as needed
- Support client onboarding and ongoing relationship management
- Create and maintain standard operating procedures, workflow documentation, and organizational systems to enhance team efficiency
- Implement best practices for contract management, data tracking, and operational processes
- Identify opportunities for automation and process improvement
- Maintain comprehensive databases for client accounts, supplier contracts, pricing data, and deal tracking
- Ensure data integrity and accuracy across all operational systems
- Generate regular reports on pipeline status, contract performance, and operational metrics
- Support contract execution processes, tracking key milestones and deadlines
- Coordinate with legal and compliance teams on documentation requirements
- Manage contract renewals and amendments
- Ensure all contractual obligations are met
- Facilitate collaboration between business development, client service teams, and supplier partners
- Coordinate internal meetings and follow up on action items
- Serve as operational liaison across multiple stakeholders
- Develop and maintain operational dashboards and performance metrics
- Track deal flow, revenue forecasts, and key business indicators
- Prepare regular status reports for leadership on operational activities and team performance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
