Business Operations Manager I - Associate

JPMorgan Chase & Co. • Plano, TX

2h

About The Position

Join our high energetic award winning exceptional Auto team as a Business Operations Manager I.
As an Auto - Business Operations Manager I in our high energetic award-winning exceptional Auto team, you will be responsible for analyzing and resolving project-related issues while following through with set objectives. You will engage with various stakeholder groups to elicit business requirements, procedures, and processes. Additionally, you will be responsible for creating, documenting, and maintaining procedures to ensure operational efficiency and compliance, as well as identifying and implementing process improvements to drive continuous enhancements.

Requirements

• 2 + years business analysis experience, including procedure management
• Excellent communication and presentations skills across various stakeholders and senior management
• Intermediate/Advanced experience using Microsoft Office, including Excel, Visio and PowerPoint
• Excellent analytical and logical thinking to understand and analyze complex business processes
• Strong organizational and prioritization skills, detail oriented, and strong interpersonal skills
• Demonstrated track record of driving process improvement initiatives

Nice To Haves

• Functional industry experience in finance, operations, sales, marketing, or credit/risk

Responsibilities

• Work with business partners to design and implement enhancements to existing processes and/or business applications, introduce new processes and/or toolsets, and engage in process re-engineering
• Identify gaps between applicable requirements and current procedures/controls and participate in driving resolution of mitigating controls
• Collaborate with brand partners to assess impacts to Booking & Funding processes and procedures related to new programs and process roll-outs
• Analyze, develop, and implement solutions that strengthen business operating models, enhance the client experience, and improve efficiency and controls
• Provide implementation support, inclusive of testing and process change management, and ensure those implementations meet requirements established by Oversight and Control partners
• Create and manage procedures related to daily operations
• Analyzing, collecting, synthesizing, and translating results into concrete, actionable solutions
• Conduct end-to-end testing as needed for projects/enhancements
• Effectively Operates with minimal supervision with the potential to lead a team in the future.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed