Business Operations Manager - Global Banking Platform - Strategy - Vice President

JPMorgan Chase & Co.•Columbus, OH

About The Position

If you are passionate about shaping next‑gen core banking and driving cross‑functional strategy, this is where you want to be. Join JPMorganChase’ s Global Banking Platform Team as a Strategy Vice President to build the first cloud‑based core, lead strategic planning and operating model initiatives, and make an impact that powers financial products for years to come. As a Business Operations Manager – Strategy Vice President within the Global Banking Platform (GBP) Team, your role is pivotal in coordinating cross-functional initiatives and supporting executive leadership with strategy and operating model initiatives. You will have a strong background in operations, data analysis and strong written and verbal communication skills. You are ambitious, self-driven and have expertise in managing workflow strategy and essential business processes.

Requirements

6+ years of experience in strategy/management consulting, technology consulting, corporate strategy, or similar roles including at least 1+ years of experience leading teams
Domain expertise in core banking, payments, deposits, or ledger platforms; exposure to next gen/core modernization
Ability to structure and scope complex problems and apply a range of analytical tools to develop solutions
Strong communication, presentation, and influencing skills; ability to collaborate and build relationships with colleagues at all levels and achieve goals
A high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership
Critical thinking; can be given an objective and break it down into a plan with little guidance and execute
Intellectual curiosity and ability to develop subject matter expertise in new subjects quickly
Ability to work in a team environment and independently, as well as collaboratively with all levels of the organization, including senior executives
End-to-end thinking; does not get confined by organizational lines and factors in up and down stream impacts
Can navigate ambiguity and bring sustainable, repeatable structure to the program
Advanced MS Excel and PowerPoint skills

Nice To Haves

MBA or advanced degree in business, finance, engineering, or related field.
Operating model and process design credentials (e.g., Lean Six Sigma, ITIL); experience defining SLAs, RACIs, and runbooks.
Portfolio governance and execution at scale: OKR frameworks, benefits tracking, and Agile at scale (e.g., SAFe) using tools like Jira/Confluence.
Cloud economics/FinOps experience on AWS (chargeback/showback, tagging hygiene, cost modeling, rightsizing) and familiarity with vendor/MSA/licensing economics.
Risk and controls fluency (operational risk, SOX/CCOR, change management); experience engaging audit and senior risk committees/regulators.

Responsibilities

Lead execution of GBP’s strategic roadmap, aligning platform vision with OKRs, operating model milestones, and executive priorities across tech, product, finance, and legal teams
Own executive reporting and strategic content development for senior leadership forums
Oversee governance structures, decision tracking, and partner engagement to drive clarity and accountability across cross-functional initiatives
Drive target-state onboarding experience and operating model readiness
Serve as a senior advisor on risk, controls, and business process alignment, synthesizing data and insights to influence decision making