Business Operations Manager, Fuel Programs

Herc Rentals•Bonita Springs, FL

2d•$85,000 - $95,000

About The Position

We are seeking a highly skilled and motivated Business Operations Manager to oversee our fuel programs and chargeback processes. The ideal candidate will have a strong background in project management, with specific experience in fuel management, logistics, and financial chargeback systems. This role requires excellent organizational, analytical, and communication skills to ensure optimized fuel inventory management to drive refueling revenue. The Business Operations Manager – Fuel Programs will report to the Senior Ancillary Revenue Manager.What you will do...

Requirements

Minimum of 3-5 years of experience in project management
Verifiable track record of driving results, including with large-scale initiatives
Prior focus/experience on fuel management and chargeback systems preferred
Experience pulling data (SQL, etc.) and using visual analytics tools (Tableau, Qlik, etc.) to identify insights and drive results
Involvement in initiatives that required cross-functional work inside and outside the organization
Construction/equipment industry experience preferred
A four-year college degree in business, logistics, supply chain management or a related field is required
PMP (Project Management Professional), Six Sigma or other project management certification preferred
Prior experience in the fuel industry or change management preferred
Highly organized and strong attention to detail
Excellent analytical and problem-solving abilities
Ability to complete all requirements and meet deadlines
Strong written and verbal communication skills
Ability to work independently and as part of a team
Very proficient in MS Office suite of tools
Data analytics and BI tool experience preferred

Nice To Haves

Prior focus/experience on fuel management and chargeback systems preferred
Construction/equipment industry experience preferred
PMP (Project Management Professional), Six Sigma or other project management certification preferred
Prior experience in the fuel industry or change management preferred
Data analytics and BI tool experience preferred

Responsibilities

Fuel Initiative Management: Lead and manage projects related to fuel process improvements, revenue generation and/or cost saving to ensure timely and successful completion
Operational Excellence: Assist in driving new fuel process tools including new fuel management tools across the organizationChargeback Processes: Develop, implement, maintain chargeback procedures to ensure accurate and timely billing of all fuel types to customers
Fuel Performance Tracking: Oversee the tracking, monitoring, and reporting of fuel performance across the company
Data Analysis: Analyze fuel consumption data to identify trends, discrepancies, and opportunities for cost savingsReporting: Prepare and present regular reports on fuel activities, and project progress as well as other key fuel insights for leadership including senior management
Stakeholder Collaboration: Work closely with internal teams, suppliers, and clients to ensure seamless fuel management across the organization
Pricing: Manage fuel pricing compliance across fuel offerings and provide insights/recommendations on fuel price enhancement opportunities
Fuel Expense Management: Drive initiatives to help optimize fuel expenses
Compliance: Ensure branches comply with all Herc fuel products/procedures and industry regulations
Continuous Improvement: Identify and implement process improvements to further enhance process efficiencies and fuel revenue including technological enhancements