Business Operations & Digital Systems Intern

Ricoh Americas HoldingsRaleigh, NC
9d

About The Position

We are seeking a motivated and detail-oriented Business Operations & Digital Systems Intern to support strategic initiatives within our 3D Printing Production environment. This role is ideal for a business school student with a strong interest in digital transformation, operations, and technical documentation. Must be attending North Carolina State University.

Requirements

  • Currently enrolled in a Business, Management, Information Systems, or Marketing program.
  • Strong written communication skills, especially in technical and business writing.
  • Familiarity with SharePoint, Microsoft Office Suite, and digital file management.
  • Analytical mindset with basic understanding of financial documentation.

Nice To Haves

  • Organized, proactive, and comfortable working in a dynamic production environment.
  • Interest in emerging technologies such as 3D printing and digital manufacturing.

Responsibilities

  • SharePoint Development & Content Management Assist in building and maintaining SharePoint sites for internal collaboration.
  • Develop and organize content to support operational transparency and team efficiency.
  • Technical & Business Documentation Draft and refine quality documentation aligned with ISO and internal standards.
  • Contribute to business plan development through structured technical writing.
  • Digital File Organization Support digital file structuring for Quality Management Systems (QMS).
  • Organize operational documentation to streamline site workflows.
  • Marketing & Communications Assist in the creation and organization of marketing collateral.
  • Help ensure brand consistency and messaging clarity across materials.
  • Financial & Analytical Support Provide light accounting support during business unit migration.
  • Assist in documenting and analyzing Profit & Loss (P&L) statements.
  • Learning Outcomes: Gain hands-on experience in digital systems and business operations.
  • Develop technical writing and documentation skills in a real-world setting.
  • Understand the intersection of marketing, finance, and operations in a tech-driven company.
  • Contribute to meaningful projects that support Ricoh’s innovation and quality goals.
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