Business Operations Coordinator

Wyndham Hotels & Resorts•New Orleans, LA

About The Position

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Go Put the World on Vacation At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 15,000 associates is diverse and dedicated, caring and creative. Together we’re shaping the future of the timeshare industry by doing things never done before. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business. The Business Operations Coordinator will be cross-trained into different roles. This associate will provide the best customer experience possible while setting the stage for a successful sales presentation for guests traveling on Wyndham promotional packages and invited Company Marketing Program tours.

Requirements

Must be available to work varied schedule
Excellent customer service skills
Professional business appearance and positive attitude
Ability to adapt to constant change
Excellent verbal and written communication skills
Must be able to pay close attention to detail
Cash handling experience
Must be organized, self-motivated and goal oriented
Moderate computer and typing skills required, advanced skilled preferred
High School Diploma/GED
College degree required

Responsibilities

Represent the Wyndham Destinations brand by maintaining a positive attitude and professional appearance at all times
Greet, check-in and assign guests to Sales Representatives for Club Wyndham's resort tour presentation
Determine tour guest eligibility, including but not limited to: proper gift offers, scheduling appropriate tour times, qualifications to tour, etc.
Maintain accurate inventory of all premiums and cash
Accurate data entry, including but not limited to Salesforce, tracking spreadsheet documentation/reports, validate premium and cash reports
Maintain proper inventory of bank and cash reports
Handle proprietary information in a confidential and classified manner
Answer calls and guest questions in a calm professional manner
Track personal progress and goals to improve knowledge of business and self-motivation
May include preparation of timeshare sales contracts and balancing cash and deposits for contracts department.
Partners and provides information for Sales and/or Marketing Department as necessary.
Preparation and maintenance of legal documents.
General office work and other duties as assigned.

Benefits

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program