Business Operations and Compliance Analyst

Energy CX•Chicago, IL

7d•$70,000 - $90,000•Hybrid

About The Position

As a Business Operations & Compliance Analyst, you will play a key role in ensuring regulatory adherence, managing contracts and vendor documentation, and maintaining company policies and processes. This role sits on the Strategy & Operations team — a high-visibility, high-output group that manages company-wide reporting, projects, and processes. We're seeking a detail-oriented, self-directed professional who thrives in a fast-paced environment and can balance legal, regulatory, and operational responsibilities. You'll own your workload end to end — building processes from scratch and ensuring regulatory compliance across multiple states and countries. If you excel at organization, contract governance, and operating with autonomy, this is the role for you.

Requirements

1-2+ years in compliance, legal ops, or a related operations role
Experience reviewing and redlining contracts (NDAs, MSAs, or similar)
Highly organized — has built or maintained trackers, SOPs, or compliance systems
Strong written communicator; comfortable owning work independently
Proficient in Excel, Microsoft Suite, and Notion

Responsibilities

Own contract and agreement management end to end — tracking, redlining, and execution
Ensure regulatory compliance across multi-state PUC filings, renewals, and reporting
Build and maintain SOPs, compliance trackers, and internal documentation
Partner with leadership on financial oversight, process improvement, and special projects
Review, redline, and manage NDAs, MSAs, vendor agreements, and RFPs
Maintain document trackers and monitor SLA adherence
Coordinate with regulatory counsel on state energy filings and PUC compliance
Identify and respond to publicly available RFPs; support cross-functional initiatives

Benefits

PTO 15 days but highly flexible
All major holidays
Half day on the Wednesday before Thanksgiving
Thursday & following Friday fully off
12/24 - 1/2 Company break (Subject to be longer, but at minimum, all employees can expect this time off)
Health - We cover 50% of your monthly premium cost
Dental - We cover 50% of your monthly premium cost
Vision - We cover 50% of your monthly premium cost
Basic Term Life & AD&D insurance policy- We cover 100%
401(K) Employer match 20% of total contribution on up to 5% of salary
Work from home on Fridays
20 work from home days per year (in addition to WFH Fridays)
Wednesday catered lunches
Gym membership at on-site gym facilities
Frequent company events