Business Operations Associate

The IMA Group • San Antonio, TX

33d • Remote

About The Position

IMA Clinical Research is seeking a detail-oriented Business Operations Associate to join our central clinical research operations team. In this role, you’ll support the implementation, optimization, and management of our Clinical Trial Management System (CTMS) across our site network, while ensuring accurate tracking and reporting of clinical research financials. This is a great opportunity for someone who enjoys systems management, data integrity, and cross-functional collaboration.

Requirements

• Bachelor’s degree in technology, management, healthcare, or related field (Master’s preferred)
• 3–5+ years of experience in clinical research operations
• Experience with CTMS platforms preferred

Responsibilities

• Serve as the network steward for CTMS, including training and support
• Build and maintain studies in CTMS per budgets, protocols, and agreements
• Update CTMS records with protocol, budget, or contract changes
• Perform data quality checks for accurate and timely reporting
• Partner with site teams to ensure timely data entry and invoicing
• Investigate and resolve CTMS issues, communicating status to stakeholders
• Support CTMS enhancements, including testing and process improvements
• Participate in cross-functional initiatives and promote operational excellence

Benefits

• Flexible work: remote or in-office in San Antonio, TX
• Make an impact across a growing clinical research network
• Collaborate with a mission-driven, cross-functional team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees