Business Operations and Strategy Lead, Server Operations

Google • Atlanta, GA

19h

About The Position

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. We deliver and maintain Google platforms and networks that enable positive business outcomes through continuous improvement and value creation. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Requirements

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in program or project management.
• 7 years of experience in a leadership role.
• Experience with manufacturing, supply chain management, or fulfillment planning and execution in a new product introduction (NPI) role.

Nice To Haves

• Experience applying project management skills to implement strategies and programs.
• Experience creating new processes and programs from scratch improving existing processes and programs.
• Ability to navigate in an ambiguous environment with multiple stakeholders.
• Ability to integrate AI tools into daily operations to maximize productivity and task accuracy.
• Ability to manage stakeholders and communications effectively, build trusting relationships, and lead cross-functional working groups.
• Excellent problem-solving skills combined with business judgment.

Responsibilities

• Manage functional planning and resource allocation by owning end-to-end workstreams, driving team accountability, and coordinating across stakeholders to ensure precise project execution.
• Lead projects by structuring problems, conducting research, gathering data, and analyzing information to provide recommendations to leadership.
• Translate questions into actionable analyses, metrics, and models, contributing to planning and execution.
• Act as a thought partner for executive leadership in Server Operations (ServerOps), collaborating on business initiatives and programs.
• Advise ServerOps leaders on path to hit critical objectives, business plans and operating plans.
• Define change management strategies to implement new initiatives.
• Support leadership in defining and executing overall communications strategy across ServerOps.
• Manage relationships with cross-functional stakeholders to move work forward, creating forward-looking solutions and aligning on outcomes that address local priorities and issues.

Benefits

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees