Business Operations and Customer Service Internship (Summer 2026)

Principal Financial Group • Des Moines, IA

119d • $19 - $21

About The Position

We're looking for a dynamic and motivated intern to join our Business Operations and Customer Service team within the Retirement Income Solutions area. This internship is ideal for someone who thrives in interactive environments, enjoys working with people, and isn't afraid to ask questions or take initiative. You'll gain hands-on experience across various business functions and contribute meaningfully to real projects. Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!

Requirements

• Currently pursuing a degree in Business, Marketing, Management, Finance, or a related field
• Eager to learn and contribute in a fast-paced environment
• People-oriented with strong communication and interpersonal skills
• Self-sufficient and proactive in identifying opportunities and solving problems
• Highly interactive and comfortable working in team settings
• Open-minded and adaptable to new challenges

Responsibilities

• Collaborate with cross-functional teams on business initiatives
• Conduct research and present findings to support strategic decisions
• Assist in planning and driving team meetings, workshops, or events
• Analyze data and generate reports to support operational improvements
• Engage with internal and external stakeholders to gather insights
• Take ownership of small projects and drive them to completion

Benefits

• Exposure to diverse business areas and professional development opportunities
• Mentorship from experienced professionals
• Networking opportunities with peers and leaders
• A chance to make a real impact and build your resume
• Paid company holidays and any time off required in your state
• Internship stipend of $3,000

What This Job Offers

• Career Level: Intern
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree