Business Operations Analyst

SS&C•Kansas City, MO

9h•Hybrid

About The Position

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Job Title: Business Analyst – Retail Alternative Investments Location: Hybrid - Kansas City, MO - Braintree, MA - Denver, CO Get To Know The Team: The Business Analyst will support retail alternative investment operations by partnering with business, operations, compliance, and technology teams. This role focuses on documenting business processes, gathering and analyzing requirements, and supporting the delivery of solutions that improve efficiency, mitigate risk, and enhance the client experience. Why You Will Love It Here! Flexibility: Hybrid Work Model & Business Casual Dress Code, including jeans Your Future: 401k Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Wide Range Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel, and more

Requirements

Bachelor’s degree preferred or equivalent relevant experience.
3–5 years of business analysis experience within financial services; retail alternative investments preferred.
Knowledge of alternative investment products, distribution channels, and regulatory requirements.
Experience with business process documentation and requirements gathering methodologies (Agile, Waterfall, BPMN).
Strong analytical, problem-solving, and communication skills.
Ability to work remotely with a reliable internet connection and dedicated workspace as needed.
Excellent verbal and written communication skills.

Responsibilities

Document and maintain business processes for retail alternative investments.
Gather, analyze, and document business requirements for new and existing systems and processes.
Identify process improvement opportunities to increase efficiency, reduce risk, and improve the customer experience.
Support the design and implementation of business and technology solutions.
Partner with cross-functional teams to ensure requirements are clearly defined and met.
Communicate effectively with stakeholders and maintain awareness of industry trends and regulatory requirements.