Business Operations Analyst- Loan Sales

JPMorgan Chase & Co.•Jacksonville, FL

35d

About The Position

Embark on a rewarding and challenging career as an Operations Analyst with our dynamic team where you'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential. As an Operations Analyst- Loan Sales in Home Lending, you will be responsible for allocating and delivering mortgaged back securities (MBS), ensuring compliance with investor and regulatory requirements and support the line of business by performing complex operational loan sales and analytical tasks with a focus on investor related loan edit problem solving. You will drive end to end loan quality, recommend operational reengineering opportunity, and lead automation initiatives to benefit streamlined salability processes.

Requirements

Analytical skills with independent and logical problem solver and able to synthesize data, identify trends, and project outcomes.
Ability to organize and prioritize multiple projects and responsibilities with accuracy, attention to detail and limited supervision with very short turnaround times.
Ability to react quickly and decisively in high stressed situations and ability to lead projects and initiatives, prioritize work, meet deadlines and escalating any issues to management
Expert level PowerPoint and Excel and Working knowledge of either Alteryx, UiPath, Xceptor or Tableau
Strong written and verbal communication skills with ability to influence and work collaboratively with diverse/cross-functional teams and develop and maintain effective relationships with a wide range of stakeholders.
Ability to create presentations for all levels of management and effectively report with an executive presence and creating complex reporting with compelling key messages.
Ability to work with audit, compliance and regulatory constituencies to manage work in accordance with established procedures and demonstrate accountability for work processes and the associated risks and controls.

Nice To Haves

Bachelor's Degree, majored in Finance, Economics, Statistics, Math, Business Administration, or Computer Science
3-5 years Mortgage Banking experience
Knowledge of mortgage based operating systems including Black Knight, FHLMC Loan Selling Advisor, FNMA Loan Delivery, GNMA SFPDM

Responsibilities

Control tasks for loan sales operations including end to end pooling, allocation, defect identification/remediation, and oversight
Comprehend investor data requirements and accurately cure related loan quality edits efficiently
Develop and understand automation solutions for internal operational workflows and builds tools which will optimize and reduce manual processes.
Lead citizen development initiatives to benefit streamlined salability processes
Create reporting, interpret results and convey in a concise, straight-forward, and professional manner for all levels of operational staff from supervisors to senior level management.
Spearhead projects & tasks by ensuring timely completion and articulate any issues and risks to management
Ensure the integrity of data through automated extraction, translation, processing, analysis, and reporting

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