Business Operations Analyst Intern

Panorama Global•Seattle, WA

1d•Hybrid

About The Position

Panorama is a platform for social change driven by audacious thinking, radical collaboration, and bold action. They help partners navigate multiple pathways from vision to impact based on their needs, with a mission to maximize social impact by partnering with visionary leaders to co-develop solutions to change systems. Panorama’s value proposition is helping partners to operate in smarter, more impactful, and more efficient ways. Panorama’s values are built on four core principles: Vision, Integrity, Partnership, and Impact. The Panorama Group includes Panorama Global (social impact nonprofit), Panorama Strategy (social purpose consultancy), and Panorama Action (mobilizes voices and resources). The Business Operations Analyst Intern supports initiatives that leverage data collection and analysis to drive process improvement, business development strategy, and Monitoring, Evaluation, and Learning (MEL). This role is ideal for a candidate who is analytically curious, detail-oriented, and systems-focused, with a genuine motivation to apply data toward social impact. The intern will sit within the Business Strategy & Operations team, collaborating closely with Finance, Program, and Operations teams to protect data integrity, streamline internal workflows, and generate the insights necessary for high-level decision-making.

Requirements

This internship is designed for undergraduate students in their senior year of college, postgraduate students, or individuals aged 18+ with at least 2 years of professional experience
Minimum commitment of 3 months (strong preference for 6-12 months)
Strong analytical and problem-solving skills
Proficiency in Microsoft Excel (including pivot tables, formulas, data cleaning functions)
Ability to use asynchronous collaboration tools and intentional communication (Teams, SharePoint, etc.)
Ability to manage multiple tasks with attention to detail
Strong written and verbal communication skills, with the ability to synthesize information clearly for diverse audiences
Interest in learning about non-profit operations, philanthropy, and/or social impact work
Commitment to diversity, equity, and inclusion, and interest in contributing to a collaborative organizational culture

Nice To Haves

Experience with Salesforce or other CRM platforms, especially developing automations
Basic understanding of relational databases
Experience with data visualization tools such as Tableau or Power BI
Exposure to nonprofit operations, social impact work, or MEL frameworks
Comfort working with both structured and semi-structured datasets

Responsibilities

Support structured data collection across programs and operational functions using our CRM
Conduct quantitative analysis to identify trends, gaps, and performance insights related to Panorama’s business development goals, while supporting implementation of new data-capture processes
Assist in maintaining and improving data quality and documentation standards
Develop dashboards, reports, and visualizations (e.g. in Excel, Salesforce, Tableau, or similar tools) to support internal and external stakeholders
Map and analyze current operational workflows
Identify inefficiencies, control gaps, or redundancies
Recommend process enhancements to improve efficiency, transparency, and scalability
Support documentation of standard operating procedures (SOPs)
Assist with systems testing, user feedback collection, and documentation updates related to new or improved tools and processes
Assist in tracking program performance indicators and impact metrics
Support development and refinement of monitoring frameworks and logic models
Contribute to learning and impact reporting for internal teams, leadership, or funders
Help translate data findings into actionable learning insights
Conduct field research contributing to Panorama’s Impact Framework
Participate in team meetings, learning sessions, and cross-functional collaboration
Accurately record required data and time in organizational systems (e.g., Harvest, Salesforce, SharePoint)
Demonstrate curiosity, initiative, and openness to feedback in a fast-paced, mission-driven environment
Participate in and actively contribute to internal Learning & Development opportunities