Business Operations Analyst - Emergency Medicine

Children's Hospital of Philadelphia • Philadelphia, PA

62d

About The Position

This role will gather and analyze data to improve operations and processes.

Requirements

• High School Diploma / GED Required
• At least three (3) years process improvement or data analysis experience. Required
• Advanced proficiency with office software (Microsoft Office) including word processing, spreadsheet, and presentation software (Word, Excel, PowerPoint)
• Advanced proficiency with data analysis and visualization tools and practices.
• Intermediate proficiency with process improvement tools and methodologies.
• Basic knowledge of accounting, billing and finance principles.
• Excellent verbal and written communications skills
• Excellent time management skills
• Excellent organizational skills
• Strong critical thinking / problem-solving skills
• Strong project management skills
• Strong analytical skills
• Ability to collaborate with stakeholders at all levels
• Ability to maintain confidentiality and professionalism
• Ability to work independently with minimal supervision
• Ability to gather, analyze and make recommendations/decisions based on data
• Ability to influence others to accomplish tasks outside of the direct span of control
• Ability to convey complex or technical information in an easy to understand manner

Nice To Haves

• Master's Degree Business, Healthcare Administration, Analytics, Statistics or related field Preferred
• Previous experience working in a complex healthcare related environment. Preferred

Responsibilities

• Data Analysis and Reporting
• Analyze and interpret data to identify trends, patterns and opportunities to assist with decision making, communicate analytic insights and make recommendations.
• Provides data analytics and statistics for benchmarking, productivity, or project needs. Communicates analytic insights and makes recommendations to laboratory leadership.
• Develop and maintain reports in alignment with strategic initiatives.
• Produce, publish and distribute scheduled and ad-hoc reports for publication.
• Process Improvement
• Support operational business initiatives, serving as a conduit between clinical / operational leaders and improvement and data teams.
• Identify and implement process improvement strategies in conjunction with improvement advisors and project managers.
• Project Support
• Manage project timelines and deliverables and assists in development and implementation of support plans
• Facilitate, present and explain data / information and collaborate with stakeholders
• Assist in the creation and use of related tools, systems and metrics
• Assist in the promotion, sharing and education of related best practices

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees