Business Operations Analyst 2

Public Consulting Group

15d•$65,300 - $90,000

About The Position

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. Our Education team offers consulting services and technology solutions to help schools, school districts, and state education agencies/ministries of education promote student success, improve programs and processes, and optimize financial resources. We work with clients to ensure all students have what they need to succeed. Services: Teaching Learning Solutions Data Systems IT Solutions Financial Solutions Equity in Education Equitable Education Recovery Services Duties and Responsibilities Supports multiple projects, primarily facilitating business operations related to the development, maintenance and support of PCG solutions. Communicates with clients to understand their business objective and needs, while working with internal team members to identify and deliver cost effective solutions that increase client satisfaction. Conducts quantitative and qualitative analysis. Assists in drafting written communications for internal or client use. Prepares a wide range of materials required for client presentations and meeting. Prepares a wide range of materials required to support the Education Practice area SDLC and production support associated with assigned solutions and services.

Requirements

Creative problem-solving ability and results-orientation.
Commitment to exceptional client service and ability to lead confidently.
Dedication to accomplishing goals and challenges presented by clients and management.
Ability to interact with various levels of management and clients.
Flexible, self-starter possessing intellectual curiosity.
Ability to move multiple projects forward within a specific timeline and budget while working at a detailed level.
Strong analytical and financial data analysis skills.
Attention to detail and ability to work with large data sets while ensuring accurate results.
Able to follow, critically evaluate, and improve upon current processes.
Ability to recognize issues, identify solutions and proactively bring issues and solutions to the attention of others to facilitate improvement.
Excellent oral presentation and written communication skills.
Solid organizational and time management skills.
Demonstrated expertise in all MS Office products
Bachelor’s degree preferred or 4+ relevant years’ experience required

Responsibilities

Supports multiple projects, primarily facilitating business operations related to the development, maintenance and support of PCG solutions.
Communicates with clients to understand their business objective and needs, while working with internal team members to identify and deliver cost effective solutions that increase client satisfaction.
Conducts quantitative and qualitative analysis.
Assists in drafting written communications for internal or client use.
Prepares a wide range of materials required for client presentations and meeting.
Prepares a wide range of materials required to support the Education Practice area SDLC and production support associated with assigned solutions and services.