Business Operations Administrator

Ampcus•Atlanta, GA

1d•Remote

About The Position

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Business Operations Administrator Location(s): Atlanta, GA (Remote: Preference for candidates in Eastern Time Zone, ideally Georgia-based.) Job Summary: The Business Operations Administrator is responsible for reviewing contracts, process management improvements, reporting, regional support and managing and optimizing the organization's software licensing portfolio. This role ensurespliance with vendor agreements, minimizes licensing costs, and supports internal teams with license provisioning and tracking. The ideal candidate will have strong analytical skills, attention to detail, and a deep understanding of operational processes, software licensing models and asset management practices.

Requirements

Minimum 3+ years in IT asset or license management.
Strong organizational skills for maintaining documentation.
Solid understanding of accounting principles.
Deep knowledge of software licensing models (subscription, perpetual, concurrent).
Proficiency in Excel and data analysis for tracking/reporting.
Bachelor's degree in Information Technology, Business Administration, or related field.
3+ years of experience in IT asset or license management.
Strong understanding of software licensing models (e.g., subscription, perpetual, concurrent).
Experience with SaaS requirements
Proficiency in Excel and data analysis for tracking and reporting.
Excellentmunication and negotiation skills.
Detail-oriented with strong organizational and problem-solving abilities.
Solid understanding of Accounting principles

Nice To Haves

ITIL or SAM certification.
Familiarity with enterprise software vendors (Microsoft, Adobe, Oracle, Autodesk).
Experience withpliance frameworks and audit processes.
ITIL or SAM certification.
Familiarity with enterprise software vendors (e.g., Microsoft, Adobe, Oracle, Autodesk).
Experience withpliance frameworks and audit processes.

Responsibilities

Maintain an accurate inventory of software licenses across the organization.
Monitor usage to ensurepliance with licensing agreements and avoid overuse or underutilization.
Conduct regular audits and prepare reports for internal stakeholders and external vendors.
Coordinate with procurement and vendors to acquire new licenses and renew existing ones.
Track expiration dates and initiate timely renewals to prevent service disruptions.
Evaluate cost-effective (supplier) licensing options and rmend changes when appropriate.
Assist IT support teams in provisioning software licenses to end users.
Respond to license-related inquiries and troubleshoot access or activation issues.
Maintain documentation for license allocation and user entitlements.
Liaise with software vendors to understand licensing terms and negotiate contracts.
Collaborate with finance and legal teams to ensure alignment with budget andpliance policies.
Provide training and guidance to internal teams on software usage policies
Support GEOs in contract entry to ensure proper revenue and cost allocation.
Responds to escalated order processing issues which require collaboration across multiple teams and GEO's.
Ensures timely development of accurate reports and analysis to support corporate goals and strategies.