Business Operations Administrator

Phoenix Analysis And Design Technologies•Tempe, AZ

8d•Onsite

About The Position

We’re looking for a detail-oriented Business Operations Administrator to support our software sales team and ensure smooth business processes. In this role, you’ll handle order processing, invoicing, Salesforce reporting, and administrative tasks that keep our sales operations running efficiently.

Requirements

Work from the Tempe office a minimum of 3 days a week.
Associate’s degree or equivalent experience (required)
2+ years in professional office administration (required)
Proficiency in MS Office (Word, Excel, Outlook, Teams)
Experience with Salesforce reporting and data management
Strong written and verbal communication skills
Excellent customer service and attention to detail
This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Nice To Haves

Bachelor’s degree (preferred)
1+ year in a related role (preferred)
Experience with Sage 50 accounting software (preferred, not required)

Responsibilities

Process and manage sales orders from entry to completion
Verify order accuracy and resolve discrepancies promptly
Generate and maintain invoices; ensure timely billing and payment tracking
Coordinate with internal teams to resolve order and invoicing issues
Maintain accurate customer and order data in Salesforce
Run and distribute Salesforce reports for sales performance and operational metrics
Update and manage Salesforce records to ensure data integrity
Assist sales team with administrative tasks related to order processing
Track departmental sales and maintain organized records
Provide exceptional customer service and respond to inquiries professionally