Business Operations Administrator | Denver Mayor's Office

City and County of Denver • Denver, CO

2d • Onsite

About The Position

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive, and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. The Mayor’s Office of the City and County of Denver is dedicated to serving the residents, businesses, and visitors of our vibrant city. Under the leadership of the Mayor, the office works to implement policies, programs, and initiatives that enhance the quality of life for all Denverites. Through collaboration with city agencies, community organizations, and stakeholders, the Mayor’s Office strives to create a more inclusive, innovative, and sustainable future for Denver. The Business Operations Administrator (BOA) provides high-level administrative, operational, and coordination support to several senior leaders within the Mayor’s Office. Sitting at the center of the organization, the BOA ensures the smooth, efficient, and strategic functioning of the Mayor’s leadership team by managing day-to-day priorities, facilitating information flow, and supporting aligned, timely execution across multiple portfolios.

Requirements

• The ideal candidate for the Business Operations Administrator position in the Mayor’s Office is a highly ethical, politically aware, and detail-oriented professional who thrives in high-pressure environments. They possess strong emotional intelligence, excellent problem-solving skills, and the ability to navigate complex government structures with diplomacy and professionalism. With a deep understanding of municipal government and government relations, they can handle sensitive information with discretion while maintaining flexibility and reliability. This individual is a master multi-tasker and committed to upholding the highest standards of integrity, confidentiality, and service to Denver’s residents.
• Education Requirement: Bachelor's Degree
• Experience Requirement: Three (3) years of experience administering business operations or operational programs and/or assisting professional/management staff with administrative or operational functions.
• Education and Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post high school education.
• Additional appropriate education may be substituted for the minimum experience

Nice To Haves

• Experience supporting senior executives in government, politics, or the public sector
• Strong project management skills and ability to navigate complex workflows
• Familiarity with Denver’s civic landscape, government structure, and key community stakeholders
• Strong written and verbal communication with sound judgment and discretion
• Exceptional organization and ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office and collaboration tools (Teams, SharePoint)
• Proactive, detail-oriented, and adaptable, with a solution-focused mindset; able to remain calm under pressure amid shifting timelines and priorities
• Professionalism, political awareness, and ability to build effective working relationships across departments

Responsibilities

• Administrative & Executive Support
• Provide high-level administrative support to senior leaders, including the Chief Strategy Officer, Chief Projects Officer, and Deputy Chief of Staff
• Manage complex calendars, coordinate meetings, and align scheduling with strategic priorities
• Draft, edit, and proofread correspondence, briefing materials, and talking points.
• Coordinate travel, reimbursements, procurement, and expense processing
• Operational Coordination
• Serve as a central point of contact for senior staff, triaging inquiries and ensuring timely follow-up
• Prepare and coordinate briefing materials, meeting agendas, notes, and action summaries
• Support project tracking, workflow management, deadlines, and documentation across multiple portfolios
• Stakeholder Engagement
• Act as a professional point of contact for city agencies, elected officials, community partners, and the public
• Coordinate with departments to gather information, track requests, and support cross-functional alignment
• Assist with logistics and coordination for meetings, events, and public-facing activities
• Process & Systems Support
• Maintain and improve administrative systems, including digital filing, workflow tools, and project trackers
• Support office-wide process improvements and system implementation

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level