Business Operations Admin Support Frisco, TX Hybrid

NCR Atleos•Frisco, TX

23h•Hybrid

About The Position

The Business Operations Administrative Support role is responsible for researching and processing incoming chargebacks. This position supports chargeback representment by reviewing documentation, validating transactions, and ensuring compliance with network rules prior to submission.

Requirements

1–2 years of experience in chargeback processing preferred (not required)
Strong attention to detail and organizational skills
Ability to manage deadlines in a fast‑paced environment
Excellent written and verbal communication skills
Proficiency in Microsoft Word and Microsoft Excel
Ability to adapt to daily changes and shifting priorities
Self‑motivated with the ability to quickly learn new processes and procedures
Strong problem‑solving skills
Ability to work collaboratively within a team environment
Flexibility to work overtime, holidays, and weekends as required
Offers of employment are conditional upon passage of screening criteria applicable to the job.

Nice To Haves

1–2 years of experience in chargeback processing preferred (not required)

Responsibilities

Review daily incoming documentation related to chargeback notifications
Assess incoming journals and supporting materials to determine eligibility for representment
Review transaction details to identify appropriate network routing
Ensure all network representment rules and requirements are met before submission for credit
Conduct research to gather and verify transaction‑specific details required for representment cases
Complete additional department tasks as assigned during review periods