Business Office Manager

Stonebridge Florissant•Florissant, MO

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About The Position

The Business Office Manager’s focus is to provide support to communities and the functions of a Human Resources Department. To be successful in this position, candidates must have a working knowledge of Human Resources, an exceptional level of confidentiality, work calmly under pressure, and ability to be flexible in an ever-changing environment with multiple deadlines. At StoneBridge Senior Living, being a caregiver is more than our business. We consider it our privilege, and we are dedicated to both the individual needs of our residents and to each other. Here we are more than caregivers. We are family. Each StoneBridge community becomes a close, welcoming group in which employees help each other develop skills related to their senior care careers knowing we can do more together than we could ever do alone. Employees are encouraged to become the best version of themselves to help us provide the best possible care for our residents. We recognize and support our associates with benefits, PTO options, and employee recognition. Here, our support doesn’t clock out when you do.

Requirements

Must have previous experience in a clerical position, human resources, or Office Manager Role.
Must possess the ability to make independent decisions.
Must possess the ability to deal tactfully with personnel, residents, family members, visitors, and the public.
Must be knowledgeable of administrative practices, procedures, and guidelines.

Responsibilities

Supports and fosters an employee-oriented organizational culture that emphasizes quality, continuous improvement, and high performance in a kind and compassionate manner.
Assist with the development and implementation of New Employee Orientation with community leader input and partnering with community ambassadors.
Participate and contribute to community and company committees and focus groups (areas of opportunity, efficiencies, party planning, etc.).
Builds relationships and offers assistance to employees through frequent interactions.
Explains benefits options, conducts stay and exit interviews when appropriate and assists with employee relationship issues.
Encourage open communication between all team members, allowing the team to bring forward ideas on how they can collectively deliver more effective service.
Maintains working knowledge of employment law (state and federal).
Facilitates Leaves of Absence (FMLA, Medical, and Personal) for employees across all communities working with support staff at each community.
Working knowledge of ADA, COBRA, HIPPA, FMLA, ADEA, and Title VII.
Working knowledge of all benefits per level/tier.
Assists in investigations regarding employee relation issues such as employee complaints, harassment allegations, ethics complaints, and EEOC complaints.
Responds to unemployment claims and assists with workers’ compensation process when necessary.
Administers various human resources plans and procedures for employees. Assists in development of and implementation of employee policies and procedures; maintains updates to Employee Handbook.
Assist with staffing needs (i.e., Job Fairs, college visits, community events, screening, interviewing, etc.).
Capable of identifying and assisting with change within the team with positive buy in and outcomes from the communities.
Provides guidance and interpretation of HR policies and procedures.