Business Office Manager (BOM)

Care Initiatives•Waterloo, IA

53d

About The Position

Business Office Manager (BOM) Location: Ravenwood Specialty Care- Waterloo, IASchedule: Full-time Business Office Manager - Make a Real Impact Are you a compassionate, detail-oriented professional with a passion for healthcare administration? Join Care Initiatives as a Business Office Manager (BOM) and play a key role in supporting our residents, families, and staff by leading efficient and compliant business office operations. With over 40 skilled nursing communities across Iowa, Care Initiatives is committed to providing exceptional care at every stage of the healthcare journey. Your leadership and operational expertise will help ensure the highest level of service and financial accuracy behind the scenes. Why Join Care Initiatives? Competitive Pay: We offer highly competitive wages that recognize your skills and experience. Comprehensive Benefits: Eligible employees enjoy a robust benefits package including medical, dental, vision, 401(k), paid time off (PTO), and more. Referral Bonus Program: Get rewarded for referring qualified candidates to our team. Digital Wallet Access: Access your pay as you earn it-no more waiting for payday! Key Responsibilities: Oversee all business office functions, including Accounts Receivable (AR), Accounts Payable (AP), resident billing, Medicare/Medicaid, and insurance claims. Maintain accurate financial records and ensure timely collections and reconciliations. Support the Administrator and department heads with payroll, onboarding paperwork, and HR tasks. Ensure compliance with HIPAA and handle confidential information with discretion. Provide outstanding customer service to residents, families, and staff. Train and support business office staff (if applicable) and foster a collaborative work environment. What You'll Need to Succeed: Experience with billing and collections in a healthcare or long-term care setting. Familiarity with Medicare, Medicaid, and insurance reimbursement processes. Strong organizational and time-management skills. Excellent communication skills and a team-first attitude. High level of professionalism and confidentiality. Join Our Mission-Driven Team Care Initiatives is where your administrative skills can make a meaningful impact on the lives of others. If you're ready to lead with purpose and grow your career in healthcare, apply today!

Requirements

Experience with billing and collections in a healthcare or long-term care setting.
Familiarity with Medicare, Medicaid, and insurance reimbursement processes.
Strong organizational and time-management skills.
Excellent communication skills and a team-first attitude.
High level of professionalism and confidentiality.

Responsibilities

Oversee all business office functions, including Accounts Receivable (AR), Accounts Payable (AP), resident billing, Medicare/Medicaid, and insurance claims.
Maintain accurate financial records and ensure timely collections and reconciliations.
Support the Administrator and department heads with payroll, onboarding paperwork, and HR tasks.
Ensure compliance with HIPAA and handle confidential information with discretion.
Provide outstanding customer service to residents, families, and staff.
Train and support business office staff (if applicable) and foster a collaborative work environment.