Business Office Manager (BOM)

Care Initiatives • Waterloo, IA

21d

About The Position

Ravenwood Specialty Care, a 100-bed long-term care skilled nursing community located in Waterloo, IA, is now hiring! Business Office Manager (BOM) Are you a compassionate, detail-oriented professional with a passion for healthcare administration? Join Care Initiatives as a Business Office Manager (BOM) and play a key role in supporting our residents, families, and staff by leading efficient and compliant business office operations. With over 40 skilled nursing communities across Iowa, Care Initiatives is committed to providing exceptional care at every stage of the healthcare journey. Your leadership and operational expertise will help ensure the highest level of service and financial accuracy behind the scenes. Why Join Care Initiatives? Competitive Pay: We offer highly competitive wages that recognize your skills and experience. Comprehensive Benefits: Eligible employees enjoy a robust benefits package including medical, dental, vision, 401(k), paid time off (PTO), and more. Referral Bonus Program: Get rewarded for referring qualified candidates to our team. Digital Wallet Access: Access your pay as you earn it—no more waiting for payday! Care Initiatives is where your administrative skills can make a meaningful impact on the lives of others. If you're ready to lead with purpose and grow your career in healthcare, apply today! Committed to attracting and retaining a diverse staff, Care Initiatives will honor your experiences, perspectives, and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. Care Initiatives is an Affirmative Action and Equal Opportunity Employer. Care Initiatives complies with applicable federal civil rights laws and does not discriminate based on race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, gender expression, marital status, parental status, genetic information, protected veteran status, or any other characteristic protected by law.

Requirements

• Experience with billing and collections in a healthcare or long-term care setting.
• Familiarity with Medicare, Medicaid, and insurance reimbursement processes.
• Strong organizational and time-management skills.
• Excellent communication skills and a team-first attitude.
• High level of professionalism and confidentiality.

Responsibilities

• Oversee all business office functions, including Accounts Receivable (AR), Accounts Payable (AP), resident billing, Medicare/Medicaid, and insurance claims.
• Maintain accurate financial records and ensure timely collections and reconciliations.
• Support the Administrator and department heads with payroll, onboarding paperwork, and HR tasks.
• Ensure compliance with HIPAA and handle confidential information with discretion.
• Provide outstanding customer service to residents, families, and staff.
• Train and support business office staff (if applicable) and foster a collaborative work environment.

Benefits

• Competitive Pay
• Comprehensive Benefits: Eligible employees enjoy a robust benefits package including medical, dental, vision, 401(k), paid time off (PTO), and more.
• Referral Bonus Program: Get rewarded for referring qualified candidates to our team.
• Digital Wallet Access: Access your pay as you earn it—no more waiting for payday!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed