Business Office Manager Specialist

Harmony Senior Services • State College, PA

16d

About The Position

The Business Office Manager (BOM) Specialist is responsible for the oversight, training, and ongoing support of all business and office management functions at the community level. This role partners closely with the CHRO and community leadership to ensure compliance, operational consistency, and high-quality service delivery across communities. This position requires frequent travel to communities regularly, including overnight stays in the States of DE, MD, and PA. This position requires frequent travel, including overnight stays in the States of Delaware, Pennsylvania, and Maryland The Business Office Manager Specialist will be responsible for the oversight and support of all business and office management functions of the Business Office Manager (BOM) of the community.

Requirements

• AA Degree preferred in accounting or business, or equivalent experience
• Three plus years' experience working in Accounts Payable/Receivables
• Three plus years' experience working in Human Resources/Benefits administration
• Excellent organizational, interpersonal, and communication skills
• Demonstrated ability to use accounting software programs and Microsoft Office
• Must be able to lift, carry, and push up to 25lbs
• Demonstrated ability to meet project deadlines
• Ability to analyze reports and identify issues that could affect day to day business operations
• Excellent customer service skills
• Ability to travel to communities on a regular basis, to include overnight stays.

Responsibilities

• Assist with BOM orientation, onboarding, and ongoing training and development.
• Train and onboard BOMs to Human Capital Management systems, including ADP Workforce Now.
• Train and onboard Executive Directors (EDs) as it relates to the BOM role.
• Provide ongoing guidance and best-practice support to BOMs.
• Maintain daily/weekly communication with the CHRO regarding community-level issues, concerns, and updates.
• Distribute updates and guidance to BOMs via email, phone calls, and community visits.
• Provide on-site and/or remote community coverage to support BOM vacancies, as assigned.
• Assist with community audits, including review of: Employee and resident files Accounts Payable (AP) and Accounts Receivable (AR) Payroll processes General office management practices
• Ensure compliance with ADP Workforce Now.
• Ensure compliance with the Relias Learning Management System.
• Maintain state registration, inspection forms, and required reports.
• Ensure OSHA compliance by completing required forms and documentation, as applicable.
• Order and process background checks; compile test results and advise when applicants have successfully completed the pre-hire process.
• Process new hire paperwork, ensuring accuracy and completeness.
• Work with Department Heads to identify open positions, advertise roles, and interview potential candidates.
• Deliver New Hire Orientation in accordance with state regulations and Harmony Senior Services policies and procedures.
• Assist with ADP payroll preparation.
• Support month-end closing processes at the community level, as needed.
• Oversee and support maintenance of resident business files and personnel files.
• Assist Department Heads with ordering supplies and managing inventory.
• Provide superior customer service when interacting with residents, families, visitors, and associates.
• Perform other duties as assigned.

Benefits

• 401k + Fulltime & Part-time Benefits Packages
• Employee Referral Bonus + Incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance/legal, consulting, electronics, and more!)
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling
• Telehealth + Flex Spending + Health Savings Account Options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree