Business Office Director

Residence at Carlisle Management • Carlisle, PA

6d

About The Position

We are seeking a Business Office Director to oversee administrative and financial operations that keep our community running smoothly. This role manages payroll, accounts payable, and HRIS records while serving as a welcoming and professional presence for residents, families, and visitors. The ideal candidate will be detail-oriented, organized, and committed to providing excellent service to both staff and residents.

Requirements

• High School Diploma or GED required.
• 2+ years of clerical, office management, or administrative experience.
• Proficiency in Microsoft Office required
• Knowledge of general bookkeeping, wage and employment laws, payroll functions, and basic HR practices.
• Adaptable, teachable and flexible.
• Professional, courteous presence when interacting with residents, staff, and visitors.
• Strong leadership and team development abilities.
• Exceptional proactive time management and organizational skills with attention to detail.
• Technologically proficient, especially in Microsoft Office.
• Effective verbal and written English communication skills.
• Sound judgement and a strong ethical foundation in decision-making.
• Ability to lift and carry up to 20 lbs. occasionally.
• Frequent sitting; occasional standing, bending, reaching, and walking.

Nice To Haves

• HRIS/payroll system experience preferred.
• Flexibility to work various hours, including weekends and holidays.

Responsibilities

• Supervise administrative staff and ensure a professional front office presence.
• Oversee payroll processing and staff timecards.
• Manage accounts payable, vendor files, billing inquiries, and resident deposits.
• Process new hire paperwork, maintain HRIS records, and support HR-related tasks.
• Assist with new resident move-in/discharge documentation.
• Maintain confidentiality of payroll, employee, and resident information.
• Prepare and distribute correspondence, mail, invoices, and orders.
• Support leadership with reports, tours, and administrative projects.
• Respond calmly and appropriately to emergencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED