Business Office Coordinator - Surgery Center

CAMPBELL CLINIC PC•Germantown, TN

10d

About The Position

Directs all billing, collection, and precertification activities to ensure accurate and timely billing and collections. Responsible for the productivity, accuracy, and efficiency of the Business Services Specialists II. Charged with leading the work group in order to achieve cash collection goals set for the department.

Requirements

High School Graduate or GED required
3 plus years of experience in a Supervisory position required.
5 plus years of experience in healthcare billing required.
Must be computer literate.
Advanced computer skills required.
Must be able to type.
Advanced knowledge of CPT, ICD-10, and HCPCS coding

Responsibilities

Will oversee activities in the business office and be the point of contact for staff and patients in the absence of the Business Office Manager.
Supports the business office manager in the operation of the business office, onboarding, the hiring process, scheduling, and employee supervision
Participates in employee relation matters which may result in corrective action or termination
Monitors performance and attendance and ensures compliance with company policies and procedures
Manages unpostables
Verify and update insurance information and demographics
Reviews insurance eligibility
Determines and reviews financial responsibilities and insurance coverage with patients
Resolves patient balance related questions
Reviews surgery costs and establishes payment plans for patient portion
Process patient and payor refunds
Identifies accounts for referral to outside collection agency
Edits claim holds
Keeps up with changes in payor processes and reports them to coordinator for appropriate action
Obtains all precertification
Responds to correspondence from payors and patients
Regular and predictable attendance
Ability to work in a cooperative manner with others
Performs other duties as assigned