Business Office Coordinator - LTC

Avera•Sibley, IA

About The Position

At Osceola Regional Health Center, we provide quality care and exceptional service to all those we serve. We offer a friendly work environment, flexible scheduling, full benefits including retirement match. We would love to have you on our team! Position Highlights SUMMARY: Under the general supervision of the Administrator, the Business Office Coordinator – LTC assists with supervising, coordinating, and performing business office functions in accordance with sound accounting practices. Performs other various office, human resources, and clerical tasks as assigned while providing exceptional care and service to residents, guests and fellow employees at all times.

Requirements

High School Diploma or equivalent.
Must possess the required level of skills and abilities to read, write, speak, and apply mathematical concepts and sound reasoning to successfully perform the essential duties and responsibilities of this job.
Must be able to perform basic operations on a computer within the Windows operating system.
This position requires problem solving skills, critical thinking skills, and the ability to multi-task.

Nice To Haves

Degree in accounting, administrative assistant, or related field preferred.
Prior office experience preferred.
Prior LTC experience preferred.

Responsibilities

Assist in implementing the day-to-day functions of the facility.
Answer phones and transfer calls or take messages as appropriate.
Greet visitors, schedule tours, prepare admission packets.
Ensure that resident Admission Agreements and paperwork are signed and appropriately filed.
Performs generalized secretarial duties including, but not limited to: transpose handwritten or verbal communication to typed format (i.e., correspondence, reports, charts, minutes of meetings); edits and makes copies of transposed information if necessary; compiles data as assigned; open, review, and distribute interoffice and external mail; maintains inventory of office/service supplies.
Completes ordering, replacement, and maintenance of supplies/office equipment.
Proficient knowledge of specific software packages including Microsoft Office Suite (e.g. Word, Excel, PowerPoint, and Publisher); PointClickCare, Workday.
Maintains accurate records of monthly and quarterly statistics, resident census for all services, and other data sets as assigned.
Monitor and collect accounts receivables.
Report delinquent accounts to Administrator.
Assist in maintaining past due accounts receivable and pursue past due accounts persistently.
Maintain proper back-up documentation on collections.
Assist with coding invoices with appropriate chart of account number to assure that expenses are distributed to the correct expense account.
Work with business office staff as needed in regard to accounts payable, vendor relations, past due accounts, etc.
Assist with Medicaid applications, manage Medicaid claims and billing, resolve issues with Medicaid payments.
Obtain and submit all required documentation to bill third party payers as per program guidelines.
Prepare, review, revise, and mail statements.
Accurately bill rooms and ancillary charges.
Discuss all problem collections with Administrator and resolve within established time frames.
Assist administrator in taking action to prevent accounts from coming past due.
Maintain resident trust fund according to federal, state, and facility guidelines.
Properly safeguard resident funds and valuables entrusted to the business office.
Follow established resident fund accounting procedures.
Provide each resident with a quarterly accounting of his/her funds managed by the facility.
Deposit all funds received per facility policy.
Verify information on in-coming reports and resolve discrepancies per established guidelines.
Submit timely information and reports to company and vendors.
Assists with preparation and submission of accurate PBJ data per regulations.
Proficient knowledge of HR and Payroll functions; assists HR and Payroll departments with payroll, employee onboarding, benefit enrollment, compliance, and personnel functions.
Comply with, support, and enforce facility policies involving all safety and infection control procedures.
Understand, comply with and promote all rules regarding residents’ rights.
Promote positive relationships with residents, visitors, and surveyors, and other local, state, and federal regulators.
Exhibit CREATE principles.
Other duties as assigned.