Business Office Assistant

Universal Technical Institute•San Antonio, TX

2d•Onsite

About The Position

Business Office Assistant The Business Office Assistant provides essential accounting and clerical support to the Business Office, coordinates smooth operations and effective service to students. This role focuses on maintaining accurate financial records and delivers excellent customer service, provides strong organizational skills and attention to detail. While working under the supervision of the Business Office Manager, the position allows for autonomy to manage routine tasks, with an emphasis on upholding the organization’s core values of professionalism, teamwork, and integrity. The assistant plays a critical role in supporting both students and the business office’s financial processes. In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love - Tuition Waiver : Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses Paid Time Off : Competitive paid time off programs for employees (Vacation, Sick, Flexible) Retirement Matching : 50% match on the first 6% of your contributions after 90 days Paid Parental Leave : 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby Competitive Insurance : Health, vision, and dental coverage for you and your dependents Pet Insurance : Competitive coverage for your furry family members through ASPCA Health Plan Enrollment : Eligibility starts first of the month following completing one full month of employment

Requirements

HS diploma or GED required, Associates degree or higher in accounting or finance (preferred)
Minimum of one (1) year experience in customer service
Organize and prioritize tasks
Effective communication skills, both oral and written
Basic proficiency with MS Office productivity software (Word, Excel, Outlook, Teams, and Excel)
Proficient using ten key
Actively look for ways to assist
Understand the implications of new information for both current and future problem-solving and decision-making
High degree of integrity and confidentiality
Drive, and be accountable for, results in a fast-paced environment
Strong attention to detail with the ability to work in a fast paced environment
Ability to follow and maintain organized processes
Communicate, think, learn, and reason
Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
Safely ambulate and/or maneuver when on-site at Company locations
Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
Ability to use good judgment, problem-solving and decision-making skills
Ability to maintain confidentiality and manage sensitive information with discretion
Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
Ability to gain, understand and apply information and data as it relates essential functions of the position
Ability to foster long-term relationships with stakeholders

Nice To Haves

Associates degree or higher in accounting or finance (preferred)
Experience with accounting principals, cash handling, and collections calls / activities (preferred)
Experience with databases and inventory ordering systems (preferred)

Responsibilities

Greet visitors and students, provide a welcoming atmosphere and direct them to the appropriate resources
Review and process accounts receivable transaction (e.g. student payments, daily deposit receipts, collection agency payments, refund checks, bank deposits and overage checks)
Disburse and document student loan checks
Process daily electronic funds transfer (EFT) disbursements and financial aid batch postings
Review past due cash, aging, and other past-due funds information to minimize delinquencies
Manage past due accounts and completion of collection calls
Adhere to agency and student account billing procedures
Provide administrative support and assistance to the department
Coordinate, track, and order department materials and supplies
Answer and direct phone calls, take messages and respond to inquiries
Input and update accurate data in office systems or databases
Organize, file, and maintain physical and electronic records, ensuring accuracy and easy retrieval of information
Other duties as assigned

Benefits

Tuition Waiver : Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
Paid Time Off : Competitive paid time off programs for employees (Vacation, Sick, Flexible)
Retirement Matching : 50% match on the first 6% of your contributions after 90 days
Paid Parental Leave : 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
Competitive Insurance : Health, vision, and dental coverage for you and your dependents
Pet Insurance : Competitive coverage for your furry family members through ASPCA
Health Plan Enrollment : Eligibility starts first of the month following completing one full month of employment

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