Business Office Assistant

Heartland Dental•Yukon, OK

10d•Onsite

About The Position

Family Dentistry of Yukon, a Heartland Dental Supported Practice and a "Growing Patient-Focused Doctor Office" is looking for a Full-Time Business Office Assistant to join our team. Supporting our front office as a Business Office Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. About Family Dentistry of Yukon: Family Dentistry of Yukon, like each Heartland Dental supported office, is unique to the community and the patients they serve. Join a 9 person team that thrives on collaboration, communication, and community Office is a fun, family atmosphere, comoradery-focused, fast-paced, motivated, goal-oriented, energetic team Office Location: 1670 Garth Brooks Boulevard, Yukon, OK 73099 Expected Full-Time Work Hours: Monday-Thursday, 7:45am-5:00pm & Friday, 7:45am-12:00pm (Hours Subject to Change) Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.

Requirements

High School Diploma/GED
Working knowledge of dental procedures and terminology
Dentrix or other dental software experience
Microsoft Office Suite experience
Experience working in a fast-paced and customer-centric environment
Strong communication, organization, and multitasking abilities
Adaptable to changing workflows and team dynamics
Detail-oriented with a proactive approach to problem-solving
Excellent communication, organizational, and multi-tasking skills

Nice To Haves

Front Office Administrative work experience at a Dental Office or Other Medical Office
Insurance billing and accounts receivable experience
Dentrix or other dental software experience

Responsibilities

Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Benefits

Full Benefits Package – Including health insurance, retirement plans & PTO
Career Stability & Growth: Join a secure company with over 25 years of industry-leading experienced an unlimited opportunities for advance.
Comprehensive Benefits: Health, Dental & Vision Insurance, College Savings & Retirement Savings Plans, 6 paid holidays, and paid time off (PTO).
Trainining & Development: Front-loaded education and training to help you grow and reach your full potential from day one; Heartland Dental University & CE Classes
Flexible Pay Access: Enjoy the convenience of on-demand Daily Pay to access your earnings when you need them.
Bonus Potential: Employee Referral & Quarterly Bonus
Dental Assistant Academy Training & CE classes included – We invest in your growth!

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