Business Office Assistant

Heartland Dental•Edmond, OK

22h•Onsite

About The Position

Join Dental Care of Edmond—Full-Time Experienced Business Office Assistant Career Opportunity! Apply Today & Make Patients Smile Every Day! Expected Full-Time Work Hours/Schedule: Monday-Thursday, 8:00am-5:00pm Friday, 8:00am-3:00pm Role Offers: ✅ No Nights or Weekends – Enjoy a healthy work-life balance ✅ Full Benefits Package – Including health insurance, retirement plans & PTO ✅ Quarterly Bonus Potential – Rewarding hard work & dedication ✅ Dental Assistant Academy Training & CE classes included – We invest in your growth! Dental Care of Edmond, a Heartland Dental Supported Practice and a "Growing Patient-Focused Doctor Office" is looking for a Full-Time Experienced Business Office Assistant to join our team. Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. About Dental Care of Edmond: Dental Care of Edmond, like each Heartland Dental Supported Office, is unique to the community and the patients they serve. Join a 15 person team that thrives on collaboration, communication, and community 8 Provider fast-paced, high production, and patient volume office Office is a fun, professional, hard working, motivated, goal-oriented, solutions-focused, energetic team Office Location: 1308 N. Kelly Avenue, Edmond, OK 73003 (North Oaks Shopping Center, Edmond) Expected Full-Time Work Schedule/Hours: Monday-Thursday, 8:00am-5:00pm, Friday, 8:00am-3:00pm (Hours Subject to Change) Fun Facts About Dental Care of Edmond: We Celebrate Successes of All Sizes Birthdays & Work Anniversaries Matter Team Outings Keep Us Connected We Give Back to the Community Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Office Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. What You’ll Gain: Career Stability & Growth: Join a secure company with over 25 years of industry-leading experienced an unlimited opportunities for advance. Comprehensive Benefits: Health, Dental & Vision Insurance, College Savings & Retirement Savings Plans, 6 paid holidays, and paid time off (PTO). Trainining & Development: Front-loaded education and training to help you grow and reach your full potential from day one; Heartland Dental University & CE Classes Flexible Pay Access: Enjoy the convenience of on-demand Daily Pay to access your earnings when you need them. Bonus Potential: Employee Referral & Quarterly Bonus As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.

Requirements

High School Diploma/GED
1 year of Dental Office work experience
Extensive Treatment Planning experience
Working knowledge of dental procedures and terminology
Microsoft Office Suite experience
Collabroative team player who thrives in supportive, family-like environments
Dedicated, dependable with a positive attitude and sefvice-oriented mindset
Experience working in a fast-paced and customer-centric environment
Strong communication, organization, and multitasking abilities
Adaptable to changing workflows and team dynamics
Detail-oriented with a proactive approach to problem-solving
Excellent communication, organizational, and multi-tasking skills
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in-person) periodically throughout the year

Nice To Haves

Insurance billing and accounts receivable experience
Dentrix or other dental software experience

Responsibilities

Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Benefits

Full Benefits Package – Including health insurance, retirement plans & PTO
Quarterly Bonus Potential – Rewarding hard work & dedication
Dental Assistant Academy Training & CE classes included – We invest in your growth!
Health, Dental & Vision Insurance, College Savings & Retirement Savings Plans, 6 paid holidays, and paid time off (PTO).
Employee Referral & Quarterly Bonus

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