Business Office Assistant

PACS

1d•$28 - $32•Onsite

About The Position

Whitney Oaks Care Center in Carmichael is seeking an experienced Assistant Business Office Manager to support our Business Office Manager with billing, collections, and payor management in our skilled nursing facility. We are proud to be contracted with major health plans and the VA, serving a diverse resident population with complex medical and reimbursement needs. We’re looking for someone who understands the financial side of post-acute care and thrives in a fast-paced, detail-oriented environment — while remembering that behind every account is a resident and family depending on us. We are a collaborative, supportive facility that values strong leadership and operational excellence just as much as compassionate resident care. Our business office team plays a vital role in keeping our building running smoothly so our clinical teams can focus on what matters most — caring for our residents. If you are experienced, motivated, and ready to grow your career in a strong and supportive organization, we’d love to hear from you. Apply today and grow with Whitney Oaks Care Center! PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making. In addition, PACS helps connect exceptional people with premier healthcare careers across the country. We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.

Requirements

Previous SNF experience required
Strong working knowledge of Medi-Cal, Medicare, PDPM, CalAIM, managed care, and commercial insurance
Experience with accounts receivable and collections in a healthcare setting
Highly organized with strong attention to detail
Ability to multitask and meet deadlines
Professional communication skills
Team-oriented, dependable, and solutions-focused

Responsibilities

Assist with billing and collections for all payor sources
Manage and follow up on: Medi-Cal Medicare (Part A & B) PDPM reimbursement CalAIM Commercial/managed care plans VA contracts
Review accounts receivable and proactively pursue collections
Verify benefits, obtain authorizations, and ensure accurate billing setup
Collaborate with admissions, MDS, and clinical teams to ensure appropriate reimbursement
Assist residents and families with billing questions and financial paperwork
Maintain compliance with state and federal regulations