Business Office Assistant I

State of OK JD McCarty Center•Norman, OK

6d•$18

About The Position

J.D. McCarty Center is looking for a Business Office Assistant who will assist in the coordination of verification of eligibility, authorizations, and credentialing. Provide administrative support in ensuring the confidentiality, accuracy, and maintenance of patient receivables and hospital staff credentialing. Must have excellent communication, grammar, and strong phone etiquette skills. Candidate should be detailed driven and flexible. Must have computer skills and working knowledge of Microsoft Excel and Word. Working knowledge of insurance process is preferred.

Requirements

High school diploma or equivalent is required
Excellent customer service skills
Must have a valid driver's license
Knowledge of Microsoft Office
Computer skills
Will serve a 1-year probationary period
References required

Nice To Haves

Working knowledge of insurance process is preferred.

Responsibilities

Utilizes department outpatient schedule to verify scheduled patients’ eligibility daily. Inform supervisor of any problems, questions, or concerns of patient’s eligibility.
Utilizes department inpatient schedule to verify currently scheduled inpatients’ eligibility daily. Inform supervisor of any problems, questions, or concerns of patient’s eligibility.
Checks patients in for a variety of services to include in-patient, screenings, and outpatient therapies. Verifies information in the Electronic Health Record system to ensure correctness. Updates any patient information needed in the EHR.
When checking in out-patients, verifies the ordering physician's number is entered in the correct field for patient billing.
Collect co-payments from parents/guardians when needed. Prepares receipt for parent/guarding and submits receipts to the Business Office Accounting Technician for posting to patient accounts. Contact the supervisor when issues occur.
Upon checking in for out-patients and screenings, data enters date, time, physician, visit code, etc.
Upon checking in for in-patients, verifies patient nurse base information, date, time, physician, visit code, diagnosis, etc. Notifies supervisor when information is not accurate.
Maintains the excel spreadsheet for physicians’ numbers and phone extensions when notified with changes. Ensures information remains confidential and for department use only.
Under guidance of Administrative Assistant II, receives a patient list to obtain authorizations prior to scheduled appointments. Notifies Administrative Assistant II for assistance when questions or issues arise. Upon completion of assigned patients, returns completed information to Administrative Assistant II for final processing.
Under guidance of Administrative Assistant II, receives a patient list to contact patient’s primary care physician to receive orders and clinical notes as assigned and necessary. Notifies Administrative Assistant II for assistance when questions or issues arise. Upon completion of assigned patients, returns completed information to Administrative Assistant II for final processing.
Under guidance of Administrative Assistant II, receives a patient list to contact patient’s insurance company to verify eligibility and benefits for services. Notifies Administrative Assistant II for assistance when questions or issues arise. Upon completion of assigned patients, returns completed information to Administrative Assistant II for final processing.
Upon receipt from the Business Manager, scans and renames EOBs for secondary filing as needed. Notifies Business Manager upon completion for final processing.
Participate in the maintenance of hospital doctors, therapist and other support personnel’s credentialing records to include filing licensures, contracts, and credentialing records.
Maintains working knowledge of insurance plans, hospital procedures, rules, and regulations for the Business Office.
Performs as the primary back-up for the Administrative Technician during periods of unavailability. Will assist in the coverage of Administrative Assistant II during periods of unavailability.
Performs other duties as assigned.

Benefits

Health Insurance Benefit allowance including Dental, Life, and Disability insurance
Optional insurance of Vision, Supplemental Life, Dependent Health, and Dependent Life
Insurance options available to customize your health and dental needs
Flexible Spending plans available
Defined Contribution Retirement Plan
3 weeks of Annual Leave and 3 weeks of Sick Leave per year
11 paid holidays per year
Longevity Bonus beginning on your 2nd year of employment
Employee Assistance Program a confidential resource regarding personal and family concerns
Tobacco and vape free facility.
Other benefit opportunities are available such as state employee discounts, continuing education, supplemental insurance plans, credit unions.