Key Responsibilities Partner with CMO to build, monitor, and manage budgets across all paid and organic channels. Track daily, weekly, and monthly spend across Salesforce campaigns, ensuring accuracy, alignment with strategy, and timely variance reporting. Forecast spend, revenue impact, and ROI using Salesforce data combined with channel analytics. Recommend daily, weekly and monthly budget reallocations to maximize efficiency across platforms (Meta, Google, Bing, TikTok, and others). Performance Marketing Analytics Own the analysis and reporting of key performance metrics: Cost per Lead (CPL) Cost per Sale (CPS) Cost per Show (consultation attendance) Customer Acquisition Cost (CAC) Return on Ad Spend (ROAS) Lifetime Value (LTV) and LTV/CAC ratio Build dashboards and scorecards in Salesforce and BI tools that consolidate results across platforms. Analyze funnel performance within Salesforce to identify conversion bottlenecks from lead → consultation → sale → retention. Track and reconcile lead sources across Salesforce, Meta Ads Manager, Google Ads, Bing Ads, TikTok Ads Manager, and other platforms. Decision Support & Strategic Analysis Deliver actionable insights that influence marketing channel mix, creative strategy, and budget allocation. Develop financial models to project outcomes of new campaigns, promotions, and pricing strategies. Provide daily, weekly and monthly reporting to marketing, finance, and executive leadership with recommendations based on data trends. Partner with agencies and channel owners to evaluate campaign performance and ensure alignment with financial goals. Data Integrity & Reporting Excellence Ensure Salesforce campaign and lead source data is consistently accurate and up to date. Work with marketing ops to enforce correct tracking across all campaigns (UTMs, pixel tracking, API integrations). Improve automation of reporting by linking Salesforce with Google, Meta, Bing, TikTok, and other ad platforms. Develop standardized methodologies for performance measurement across platforms.
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Job Type
Full-time
Career Level
Mid Level
Industry
Personal and Laundry Services
Number of Employees
501-1,000 employees