Business Manager
About The Position
A bit about us V etwest have been Perth’s trusted vets for over 25 years. We exist today because thousands of WA pet owners have been delighted with the compassion we provide to them and the care we provide to their special companions. Our team is made up of people that truly love animals, and have dedicated their working careers to a high standard of veterinary medicine. We have purpose-built facilities across Perth reaching to Mandurah, with an extensive range of diagnostic equipment and a commitment to continuous improvement, namely the medical treatment and care of pets, the working conditions of our team, the service we provide to our clients, and promoting responsible pet ownership in the community. Your Role: Business Manager You’ll be at the heart of our operations, overseeing the day-to-day running of two of our clinics and leading all non-clinical functions. This is a hands-on leadership role with variety, responsibility, and the opportunity to make a real difference in a purpose-driven environment. You’ll manage people, processes, and performance, all while helping us grow sustainably and thoughtfully.
Requirements
- Bachelor’s degree in Business , Healthcare/Veterinary Management, or related field (or equivalent experience)
- 3+ years’ leadership experience, ideally in multi-site veterinary, healthcare, or service environments
- Excellent communication and interpersonal skills
- Strong business acumen and operational know-how
- Tech-savvy; experience with veterinary practice management software is a bonus
- A genuine passion for animal care and supporting the people who make it happen
Nice To Haves
- Tech-savvy; experience with veterinary practice management software is a bonus
Responsibilities
- Oversee and streamline daily operations across both clinics
- Lead and support the teams by nurturing a positive, inclusive culture
- Monitor financial performance, track KPIs, and assist with budgets and forecasting
- Partner with clinical leaders to ensure smooth, collaborative workflows
- Recruit, onboard, and support ongoing training for non-clinical staff
- Ensure compliance with all relevant regulations and internal policies
- Drive operational improvements and implement best practices
- Deliver exceptional client service and experience
Benefits
- Competitive salary, based on experience
- Performance-based bonuses
- Staff pet care discounts
- Career development opportunities
- A supportive, down-to-earth team that values your input
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What This Job Offers
Job Type
Full-time
Career Level
Manager
