Business Manager – Engineered Metal and Polymer Product Lines

PPG•Wallingford, CT

13d•Hybrid

About The Position

As the Business Manager for Engineered Metal and Polymer Product Lines, you will be responsible for identifying, managing, and commercializing business opportunities to drive profitable growth. This role involves building and fostering strong customer relationships, developing strategic market plans to expand PPG's presence, and collaborating with internal teams including operations, customer service, procurement, and quality to deliver customer-centric solutions. You will lead the commercial team comprising segment market managers and application support staff, with accountability for revenue generation and profitability growth. Additionally, you will position the company as a leader in the engineered metal and polymer sectors through business development and exceptional customer service. You will report to the Director of Emerging Technologies for Engineered Materials and work a hybrid schedule based at PPG's Wallingford, CT office.

Requirements

Bachelor's Degree or equivalent combination of education and experience.
Minimum of 10 years' experience in marketing, business development, customer-facing operations, and/or sales roles involving highly technical products and markets.
Demonstrated experience leading dynamic commercial teams.
Expertise in negotiation and strong interpersonal skills.
Ability to travel up to 30% across North America and potentially worldwide.
Only U.S. Citizens, Green Card holders, and political asylees or refugees are eligible to apply.

Nice To Haves

Strong preference for experience within the aerospace industry.

Responsibilities

Develop and implement strategic business plans aligned with company objectives, including business plans for market segments covering new and existing product strategies, pricing structures, and sales forecasts.
Conduct market research and competitive analysis to identify industry trends, customer needs, and growth opportunities.
Prepare and deliver compelling presentations, proposals, and negotiate with prospective and existing customers.
Represent the company at industry events, conferences, and trade shows to promote products, establish new leads and expand professional networks.
Assist in developing technical literature and marketing materials.
Develop annual growth plans and operating profit margin targets for all market segments; oversee market and sales efforts to achieve these targets; collaborate with other functions, including operations, procurement, supply chain, finance, R&D, to ensure the overall health of the business.
Establish and manage the annual departmental budget, including SG&A and travel expenses.
Set goals and Key Performance Indicators (KPIs) for segment managers, sales representatives, and distributors.
Oversee segment managers' activities, ensuring servicing of existing key accounts and cultivation of new business growth.
Maintain close collaboration with Operations to meet sales forecasts and order requirements; coordinate with Supply Chain to provide demand forecasts that balance working capital goals with on-time delivery commitments.
Oversee the customer service process for receiving and reviewing purchase orders to ensure customer requirements are met.
Ensure all new proposals and contracts comply with company policies regarding terms and conditions.
Track and report business development activities, sales pipeline, and performance metrics using CRM tools.
Oversee the development of web and social media marketing content, including technical information, white papers, press releases, blog posts, and ongoing competitor analysis.
Build and maintain an accomplished commercial team, including segment managers and application sales engineers, to promote revenue growth, product line expansion, and exceptional customer service.