Business Manager, Admin Operations, Bureau of Harlem Neighborhood Health

City of New York • New York, NY

5d

About The Position

CANDIDATES MUST BE PERMANENT IN THE CIVIL SERVICE TITLE OF PRINCIPAL ADMINISTRATIVE ASSOCIATE The Center for Health Equity & Community Wellness (CHECW) seeks to eliminate racial and other inequities resulting in premature mortality. With an unwavering grounding in history and structural analysis, CHECW works to increase visibility of the harm perpetuated by centuries of racist, socially unjust policy while pushing towards redress for the most impacted NYC communities. CHECW addresses inequity across community and healthcare systems in partnership with community, faith-based, and health care organizations. CHECW's work focuses on social determinants of health, including environmental and commercial determinants, and addresses both upstream and downstream factors to improve health and well-being of New Yorkers. CHECW is comprised of the Bureau of Bronx Neighborhood Health, the Bureau of Brooklyn Neighborhood Health, the Bureau of Harlem Neighborhood Health, the Bureau of Chronic Disease Prevention, the Bureau of Health Equity Capacity Building, the Bureau of Equitable Health Systems and the Bureau of Finance, Administration, and Services. The division's Deputy Commissioner also serves as the Agency's Chief Equity Officer and oversees Race to Justice, the Agency's internal reform effort to help our staff learn what they can do to better address racial health gaps and improve health outcomes for all New Yorkers. The division's Deputy Commissioner also serves as the Agency's Chief Medical Officer. The Bureau of Harlem Neighborhood Health (Harlem BNH) supports the agency's mission to protect and promote the health of all New Yorkers. Harlem BNH catchment area includes the entire community of Harlem, including East, Central and West Harlem as well as Washington Heights and Inwood. Harlem BNH focuses on the structural and root causes of health disparity outcomes and develop programs to address these outcomes with input from partners and residents. Addressing the social determinants of health (SDOH), is a key focus point and is enshrined in programs such as the Harlem Health Advocacy Partnership and the Asthma Counselor Program. Other Bureau offerings include a variety of programs and activities focused on the health and wellness of Harlem residents. The Harlem Bureau also houses the East and Central Harlem Neighborhood Health Action Center, which is a key part of the NYC's effort to promote health equity and reduce health disparities in the neighborhood. The Bureau of Harlem Neighborhood Health seeks to hire a Administration Business Manager to organize and manage the Bureau's administration and office duties, ensuring high levels or organizational effectiveness, communication, and safety for the community initiatives of the Bureau of Harlem Neighborhood Health.

Requirements

• A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
• An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
• Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Nice To Haves

• Active collaborator with varied audiences
• Excellent written, verbal, and active listening communication skills
• Strong coordination and organizational skills, and ability to handle multiple priorities
• Detail oriented; able to manage projects and work independently
• Good time management for planning and decision making
• Positive attitude, strong work ethic, and excellent customer-service skills
• Proficient with Microsoft Office suite, including Word, Excel, and PowerPoint.

Responsibilities

• Provide administrative support to AC and ED by coordinating internal (ex. Trainings, meetings) and external (ex. Partner developments) meetings, events, and presentations.
• Manage bureau meetings (leadership, directors, and all-staff) by setting agendas, facilitating discussions, gathering meeting outcomes, and tracking action items / next steps.
• Manage administrative functions of the bureau, including: o Partner with BFAS/HR to update and track Bureau staffing and HR policies o Manage new hire onboarding and staff offboarding with Bureau Hiring Managers o Manage administrative procurement, complete purchase orders and contract, and support with budget tracking o Liaise with BFAS Operations, facility management, and IT. o Identify areas of improvement across bureau and make actionable recommendations.
• Organize office operations and procedures, and assign and monitor administrative functions.
• Oversee facility conditions and coordinate with vendors and IT.
• Coordinate building events and guests.
• Manage and supervise office management staff.
• Complete special projects and initiatives.
• Represent Bureau of Harlem Neighborhood Health at meetings as needed.
• Liaise as needed with other Bureaus/Divisions in support of administrative duties.
• Support response to emergency operations and support in continuity of operations of the bureau.

Benefits

• Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees