Business Loan Coach

COALITION FOR RESPONSIBLE COMMUNITY DEVELOPMENT•Los Angeles, CA

79d•$70,000 - $85,000

About The Position

SUMMARY Under the direction of the BusinessSource Center Director and/or manager, the Business Loan Coach provides business loan packaging and business consulting and training in business finance to micro enterprises and small business owners leading to job creation. ESSENTIAL DUTIES AND RESPONSIBILITIES Collaborating with the Director and other members of the program team to implement and improve departmental needs. Provide business consulting to business owners, on a one-on-one or in small groups, in the areas of business and financial planning and general business practices that will result in economic impact including COVID-19 to identify business needs and provide best practices to assist with stabilizing, recovering, and rebuilding their business within realistic timeframes and resources. Assist businesses in completing a loan package for various financing sources including SBA’s, 7a and microloan program. Assist clients in gathering documentation application requirements, financial data preparation (including projections). To direct businesses to appropriate business resources and refer to alternative financing programs such as Export, Bank of American Express, and state loan guarantee program. Perform outreach to businesses, provide support, refer them to available resources, and serve as business community advocate for recovery help. Assist in the development of partnerships with other service providers to increase services to small business clients. Assist in the development and coordination of business finance workshops. Representing the BSC within the community to public and private entities Engage in marketing and community and outreach activities. Assist the Director/Manager in other areas as needed. Ensure all clients served have completed the client registration process and track all client sessions with detailed notes of services provided and advice given. Maintain detailed tracking of economic impact for businesses served. Client needs may require some evening or weekend appointments in person or by phone or e- mail or travel from the BSC location to a client’s business location in the region. Be available to attend community outreach and engagement events outside of traditional work schedules. Participate in CRCD staff events, planning events and retreats as needed. Uphold CRCD’s Mission/Vision and 5 Year Strategic Plan. Coordinate and build relationships with the SBA, State and Banks to ensure successful facilitation of the loan funding process, which includes tracking and on-going client support. Manage the execution of the response and recovery work plan to support businesses as they restart, stabilize, and recover by analyzing the specific business and industry data in finance, marketing, management, and operations, supporting the development of business plans and financial packages, calculating, and interpreting financial statements, troubleshooting to identify problems and areas for improvement, operations management, and legal structures Analyze credit reports, business plans, and tax returns to assess loan feasibility. Develop, organize, and promote high quality collaborative business training programs in financing for small businesses. Support strategic priorities and goals established in CRCD’s 5-year strategic plan. Obtain feedback from clients regarding services provided, including satisfaction, impacts, and success. Support activities to ensure the center meets or exceeds annual goals and milestones and operates in compliance with program and network policies and procedures. Client needs may require some evening or weekend appointments in person or by phone or e-mail or travel from the BSC location to a client’s business location in the region. Promote a positive, collaborative work environment and culture of accountability. Defining, document, implement, and tracking detailed tracking of economic impact for businesses served and metrics. Uphold CRCD’s Mission/Vision and 5 Year Strategic Plan.

Requirements

Bachelor’s degree or equivalent experience in business administration, finance, or related field
Five (5) years of professional experience in loan packaging, preferably alternative capital loans
Experience in working with small businesses from diverse cultural backgrounds.
Able to learn quickly and work effectively with a wide range of communities and with minimal supervision.
Knowledge of business planning, general business practices and business financing a must
Ability to Develop pro forma statements, cash flows, and credit analysis.
Extensive knowledge of various funding sources a must
Ability to work independently, with minimal supervision.
Reliable, flexible team player who works well with minimal supervision, who has a good work ethic, and an ability to set and maintain personal boundaries.
Ability to strategically utilize time and resources to manage priorities, timelines, deadlines, and details under pressure, with accuracy, and to a high level of proficiency.
Ability to provide quality customer service and demonstrate a commitment to professionalism and client satisfaction,
Comfortable in a fast-paced, changing environment and the ability to modify actions, direction or approach changing situations and expectations in a respectful and professional manner.
I am willing to travel to businesses in service area.
Must display professional and appropriate email etiquette.
Proficient in Microsoft Office (Excel, Word, Power Point)
Familiarity with CRM platforms and cloud-based software applications
Proficient written and oral communication skills
Bilingual in English/Spanish preferred.
Ability to occasionally work on weekends.

Nice To Haves

Experience in working with economic development program, a plus.
Bilingual in English/Spanish preferred.

Responsibilities

Collaborating with the Director and other members of the program team to implement and improve departmental needs.
Provide business consulting to business owners, on a one-on-one or in small groups, in the areas of business and financial planning and general business practices that will result in economic impact including COVID-19 to identify business needs and provide best practices to assist with stabilizing, recovering, and rebuilding their business within realistic timeframes and resources.
Assist businesses in completing a loan package for various financing sources including SBA’s, 7a and microloan program.
Assist clients in gathering documentation application requirements, financial data preparation (including projections).
To direct businesses to appropriate business resources and refer to alternative financing programs such as Export, Bank of American Express, and state loan guarantee program.
Perform outreach to businesses, provide support, refer them to available resources, and serve as business community advocate for recovery help.
Assist in the development of partnerships with other service providers to increase services to small business clients.
Assist in the development and coordination of business finance workshops.
Representing the BSC within the community to public and private entities
Engage in marketing and community and outreach activities.
Assist the Director/Manager in other areas as needed.
Ensure all clients served have completed the client registration process and track all client sessions with detailed notes of services provided and advice given.
Maintain detailed tracking of economic impact for businesses served.
Client needs may require some evening or weekend appointments in person or by phone or e- mail or travel from the BSC location to a client’s business location in the region.
Be available to attend community outreach and engagement events outside of traditional work schedules.
Participate in CRCD staff events, planning events and retreats as needed.
Uphold CRCD’s Mission/Vision and 5 Year Strategic Plan.
Coordinate and build relationships with the SBA, State and Banks to ensure successful facilitation of the loan funding process, which includes tracking and on-going client support.
Manage the execution of the response and recovery work plan to support businesses as they restart, stabilize, and recover by analyzing the specific business and industry data in finance, marketing, management, and operations, supporting the development of business plans and financial packages, calculating, and interpreting financial statements, troubleshooting to identify problems and areas for improvement, operations management, and legal structures
Analyze credit reports, business plans, and tax returns to assess loan feasibility.
Develop, organize, and promote high quality collaborative business training programs in financing for small businesses.
Support strategic priorities and goals established in CRCD’s 5-year strategic plan.
Obtain feedback from clients regarding services provided, including satisfaction, impacts, and success.
Support activities to ensure the center meets or exceeds annual goals and milestones and operates in compliance with program and network policies and procedures.
Client needs may require some evening or weekend appointments in person or by phone or e-mail or travel from the BSC location to a client’s business location in the region.
Promote a positive, collaborative work environment and culture of accountability.
Defining, document, implement, and tracking detailed tracking of economic impact for businesses served and metrics.
Uphold CRCD’s Mission/Vision and 5 Year Strategic Plan.

Benefits

CRCD is in the top 10% for excellent benefits for non-profits with an array of benefits available including:
14 Paid Holidays
On-Demand training memberships to bolster professional development
Dental/Vision/ 85% employer-paid & 40% dependent paid Medical Insurance
401k eligibility from day one & up to 3% matching after one year
529 Educational Savings Plan from Principle
Flexible Spending Account (FSA)
Short & Long Term Disability
Accident & Hospital Indemnity
Whole life insurance with cash benefits
Identity Theft Protection and Legal Services
Discount pet insurance through ASPCA
Generous work/life balance