Business Intelligence Manager, Transportation

ACV Auctions•Buffalo, NY

49d•$118,000 - $125,000

About The Position

ACV is looking for a strategic and data-driven Business Intelligence Manager to be responsible for business intelligence , transport pricing strategy and reporting required to run the business. This role offers a unique opportunity to build a foundational function that supports scalable growth, operational efficiency, and customer and carrier satisfaction. You will be responsible for owning and optimizing our pricing models across all transport offerings, driving insight through financial analysis, big data, and collaboration across teams. With millions of quotes issued monthly to tens of thousands of customers, pricing is the engine of our business-and this role sits at the heart of it. This position is ideal for someone who's equally comfortable rolling up their sleeves in data and modeling, mentoring teammates, and communicating across business functions. If you're a self-starter with a bias toward action, this is a high-visibility role where you'll have a seat at the table and the opportunity to drive large-scale business results.

Requirements

Ability to read, write, speak and understand English.
Bachelor's degree in Business, Statistics, Finance, Analytics, or similar computationally intensive degree
8+ years' Business Intelligence, Analytics with Pricing experience preferred
Attention to detail and strong organizational skills
Critical thinking and problem-solving abilities
Effective written and verbal English communication skills
Experience with data visualization / dashboarding tools (Tableau experience preferred)
Experience with database queries (SQL / BigQuery experience preferred)
Familiar with business technology (GSuite preferred)
Advanced financial modeling and analytical skills; strong command of Excel
Strong decision-making, negotiation, and problem-solving abilities
Excellent written and verbal communication skills and the ability to influence cross-functional stakeholders
Experience working with big data and making recommendations based on complex analysis.
Excellent negotiation and influencing abilities
Proven ability to build strong relationships and collaborate across departments
A reliable self-starter attitude that can thrive in an entrepreneurial environment
Problem-solving capability
Able to navigate multiple departments

Responsibilities

Develop, maintain, and optimize financial models to evaluate rate structures and profitability.
Owning, creating and optimizing our pricing models, KPIs, tools, and analysis for multiple teams to ensure pricing policies are implemented effectively.
Developing and operationally owning lane, dealer and carrier pricing (e.g., Base Rates, Rate Cards, Lane Rates, Special Deals).
Design and execute data models that consider market conditions, seasonality, volume fluctuations, FTL vs. LTL, and more.
Proactively identify pricing levers to improve business performance, partnering with Product & Tech teams to implement enhancements.
Lead analysis and strategy development for carrier rates, including contract rates, load negotiation, and rate adjustments.
Establish and manage the end-to-end pricing evaluation and governance process.
Oversee periodic reviews of pricing lanes and deals, making recommendations for updates based on performance and risk assessment to drive optimization.
Collaborate closely with Sales, Operations, and Product to ensure pricing processes align with customer expectations and operational realities.
Lead pricing-related communications with internal stakeholders and, where appropriate, external customers.
Stay informed on industry trends in the transportation, logistics, technology, and automotive sectors.
Partner with senior leadership to provide pricing insights that inform broader business strategy.
Perform additional duties as assigned.