Business Intelligence Manager
About The Position
We believe everyone deserves access to affordable and simple legal services. Founded in 2008, Rocket Lawyer is the largest and most widely used online legal service platform in the world. With offices in North America, South America, and Europe, Rocket Lawyer has helped over 30 million people create over 50 million legal documents, and get their legal questions answered. We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before in the company’s history, to capture audiences worldwide. We are expanding our team to take on this challenge! About your role Reporting into the Head of Business Intelligence, this role will partner closely with product leaders, financial analysts, marketing, design, and engineering teams to deliver actionable insights and act as a thought leader for all product data at Rocket Lawyer. This role requires previous experience with subscription platforms, as you will be expected to analyze engagement and retention metrics to inform product teams. The function will play a critical role in go-to-market data strategy, ensuring measurement of success metrics at launch.
Requirements
- 5 - 7 years experience in quantitative role
- Experience with ecommerce subscription platforms, and familiarity with retention metrics
- 4+ years of analytics experience working directly with product managers or embedded within a product team
- Experience launching new products, A/B testing, and feature measurement
- 3+ years of Management experience
- Logical, analytical thinker with business acumen
- Strong communication and presentation skills
- Significant expertise with Google Analytics
- Proficient in SQL, Python (or equivalent), and Github
- Experience with BI tools (Tableau, Looker, Amplitude, etc)
Nice To Haves
- Experience with data warehousing, data pipelining, ETL solutions a plus
Responsibilities
- Manage a small and growing product or business analytics team
- Own defining, tracking, and monitoring business KPIs
- Partner with product management leadership to create hypothesis, define kpis, design experiments, and act as go-to strategic thought partner
- Partner with leaders in engineering to improve data collection through data infrastructure design, data pipelining, and warehousing solutions
- Work closely with junior to senior level product analysts to conduct exploratory data analyses, discover patterns and insights, and inform future strategy
- Ensure product teams are empowered to make data-driven decisions that make a positive impact on success metrics
Benefits
- Comprehensive health plans (including Medical, Dental and Vision insurance for full-time employees)
- Unlimited PTO
- Competitive salary packages
- Life insurance
- Disability benefits
- Supplemental Optional Life Insurance Benefits
- FSA Options Optional
- HSA with Company Match
- 401k program with Company Match
- Wellhub & ClassPass fitness platforms
- Comprehensive Pet Insurance options
- Financial Wellbeing & Student Loan Program access
- Access to additional Mental Health & Wellbeing resources
- Pre-tax Commuter/Transit Benefits
- Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
