Business Intelligence Manager - MSI

The Baldwin Group

1d • Remote

About The Position

Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners. Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better. Position Summary: The Claims BI Manager leads the MSI Business Intelligence Claims team, delivering actionable insights and data-driven solutions to support strategic decisions. This role partners with Claims business owners, other stakeholders, and the Product organization to identify opportunities, define requirements, and implement BI solutions aligned with organizational goals. The right person for the job will apply their knowledge of data exploration, analysis, and strong data visualization using Power BI to inform business decisions and solve real-world problems our company faces.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Statistics, or related field.
• 7+ years in business intelligence or data analytics (insurance industry preferred).
• Proven leadership and team management experience.
• Hands-on expertise with Microsoft Fabric (OneLake, Lakehouse, Data Warehouse, Notebooks, Pipelines, Dataflows, Power BI).
• Strong skills in data modeling, SQL, Python, and understanding of database structures.
• Familiarity with AI tools for data analysis, automation, and decision support.
• Excellent communication skills; able to explain technical concepts to non-technical audiences.
• Strategic thinker with strong problem-solving abilities.
• Experience leading cross-functional projects from inception to deployment.

Nice To Haves

• Knowledge of data management and governance best practices is a plus.
• Ability to present clear, concise recommendations with supporting analysis.

Responsibilities

• Collaborate with stakeholders to identify and prioritize BI projects.
• Serve as a trusted advisor on data and analytics, building strong stakeholder relationships.
• Lead and mentor the Claims BI team, set goals, and conduct performance evaluations.
• Oversee BI project portfolio, ensuring timely delivery.
• Partner with Data Services to design and implement data infrastructure (pipelines, warehouses, etc.).
• Establish and maintain quality controls and departmental standards.
• Monitor industry trends and adopt new tools to enhance business value.
• Anticipate and plan for future needs in people, technology, and budget.
• Deliver impactful solutions using Power BI

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees