CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA-posted about 13 hours ago
Full-time • Mid Level
Hybrid • Charlotte, NC
501-1,000 employees

Business Intelligence Developers (BID) are responsible for analyzing, providing specifications for, and writing individual reports for assigned applications to support the needs of end users, senior leadership, and the Epic project team. This position serves as the primary reporting resource for the Epic Cogito application and have the responsibility for system support maintenance, analysis, design, and change control of all reporting components used to build and manage CEENTA’s reporting.

  • Collaborate with Subject Matter Experts and members of leadership to gather, analyze, and document BI requirements
  • Assesses reporting needs to Epic customers through investigations, analysis and evaluation to create desired reports. Receives and documents formal requests from customer including specifications (layout, calculations, data source, etc.) Evaluates requests for completeness and if needed works with customer to finalize request.
  • Define report requirements; design/develop/test/install/implements report-based programs; report programming designs; and code/test/debug/document system scripts, programs, and reports in application, web, and database environments. Design, code, test, and maintain BI reporting and analytics objects, including extracts, utilizing industry best practices
  • Maintain a high level of awareness of the current and future BI technologies and best practices and fully understand the various organizational structures of CEENTA and their unique requirements. Perform project planning related to BI solutions development tasks including effort and completion date estimates. Obtain and transfer knowledge appropriately when new software or hardware are implemented.
  • Responsible for maintaining data integrity and the ongoing quality control of delivered reports. Validates system build/reports designs and performs audit and report findings of security and data controls.
  • Work with external organizations and third-party vendors to securely extract and share data.
  • Designs and documents the general functional requirements and detailed technical specifications for a report/database.
  • Validate model system reports and identify advanced reporting needs with report consumers.
  • Collaborate and partner with executive leadership, shareholders, and leaders within information systems, clinic operations, management, and reporting. Document main points, issues, and key decisions.
  • Ability to meet the physical and mental demands of the position.
  • The ability to work on-site.
  • Predictable, reliable, and prompt attendance.
  • In-depth knowledge and experience with relational database concepts and query tools. Sound knowledge of SQL tuning and data extraction methodologies. Ability to use OLAP and OLTP technologies along with knowledge of data warehouses/data stores and data marts to execute SQL query techniques
  • Strong background in programming, systems analysis, design, and problem solving.
  • Extensive knowledge of reporting programs and tools reports creation and maintenance including Epic Reporting Workbench, Epic Clarity, Chronicles, and Crystal Reporting writing will be utilized on the Reporting Team.
  • Demonstrates the ability to build relationships and effectively communicate with the project team, and key clinical stakeholders, including business services, nurses and physicians. Works closely and collaboratively with other project team members including business and clinical leaders
  • Experience organizing and running multiple projects required.
  • Can provide regular status updates to project lead/manager.
  • Strong organization, analysis and problem-solving skills required, with an emphasis on attention to detail and the ability to work on multiple projects simultaneously.
  • Approaches problems constructively by focusing on how to move the project forward.
  • Possesses strong interpersonal skills and effective communication skills, written and oral.
  • Demonstrates the ability to adapt to project changes related to scope, schedule, workflow, and system utilization.
  • Excellent business analytical skills and general knowledge of statistics.
  • Ability to adapt to a changing environment, problem solve and develop solutions. Strong documentation and communication skills.
  • Experience with Microsoft Office or similar software required.
  • Bachelor’s degree from an accredited college or university with a concentration in Computer Science, Business Administration, Health Information Management, or a related field.
  • Must have at least two (2) years of full-time work experience in business, healthcare, or systems analysis, business or healthcare administration, or a related area.
  • Active & current driver’s license
  • Clean driving record
  • Consistent & reliable transportation
  • Polite & professional disposition
  • Employee must reside in North Carolina or South Carolina
  • Two (2) years of Epic Cogito experience preferred.
  • General healthcare experience preferred.
  • Epic certifications preferred, but not required for hire; must be obtained within six (6) months of hire: Epic Cogito Fundamentals Epic Caboodle Data Model Epic Clarity Data Model
  • Additional Epic module or technology certifications are advantageous
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