BUSINESS INTELLIGENCE (BI) MANAGER (HYBRID-REDMOND, WA)
About The Position
Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, “connect with people, inspire through food, create solutions, and live our promise,” is exemplified throughout our organization. Eurest is proud to serve the world’s most respected successful corporations, including many of the Fortune 500.SummaryThe Business Intelligence (BI) Manager leads day-to-day reporting and analytics operations, ensuring timely, scalable, and high-quality delivery of Power BI and analytics solutions. This role manages reporting intake, prioritization, and delivery execution. The BI Manager leads and develops a team of BI Developers, structuring delivery to scale with growing reporting needs while balancing standardized solutions and ad-hoc priorities. The role ensures dashboards and reports deliver simple, accurate, and operationally meaningful insights that support food service operations and account-level decision-making. The BI Manager enforces BI standards, ensures data accuracy, partners with stakeholders to translate requirements into delivery plans, and presents dashboards to drive adoption and actionable use of analytics.
Requirements
- Bachelor’s degree in Data Analytics, Computer Science, Information Systems, or related field.
- 5–7 years of BI or analytics experience, including 2+ years managing people or projects.
- Advanced Power BI skills: DAX, Power Query M, semantic modeling, and performance tuning.
- Strong SQL development experience (views, stored procedures, query optimization).
- Experience with enterprise data platforms such as Azure SQL, Snowflake, and Microsoft Fabric.
- Strong understanding of data warehousing, ETL/ELT, and data governance principles.
- Experience using Monday.com, Jira, Asana, or similar tools for project management.
- Excellent communication and presentation skills, including translating technical insights for non-technical audiences.
- Ability to balance roadmap delivery with ad hoc insights and rapid turnaround requests.
Nice To Haves
- Experience scaling or maturing a BI or analytics team.
- Experience with Microsoft Fabric tools, including OneLake, Lakehouse, Pipelines, Dataflows Gen2, Notebooks, and Warehouse.
- Background in food service, hospitality, or retail environments.
Responsibilities
- Translate the Director of IT’s BI strategy into a clear roadmap of dashboards, data models, and enhancements.
- Lead development and maintenance of Power BI dashboards focused on operational performance, fulfillment times, queue times, and guest behavior.
- Oversee integration of enterprise data systems (Azure SQL, Snowflake, Microsoft Fabric).
- Establish and formalize a consistent BI development lifecycle, including intake, requirements, modeling, design, QA, documentation, deployment, and long-term support.
- Set and enforce BI guardrails and standards for semantic models, DAX, Power Query M, naming conventions, data validation, version control, workspace structure, and governance.
- Lead the transition from today’s inconsistent BI development practices to a unified, disciplined framework emphasizing repeatability, quality, and scalability.
- Implement BI governance: RLS, dataset refresh management, deployment pipelines, version control (GitHub), and structured documentation.
- Ensure dashboards follow best practices: simplicity, accuracy, performance, and operational relevance.
- Use Monday.com or similar project management tools to manage timelines, dependencies, and team workload.
- Validate reporting for accuracy, consistency, and alignment with real operational workflows.
- Manage, mentor, and scale a growing BI team, including hiring additional analysts and developers.
- Prioritize and balance scheduled projects vs. fast-turn ad hoc requests.
- Drive team development in Power BI, modeling, performance optimization, governance, and data quality practices.
- Conduct technical reviews of dashboards, semantic models, DAX, Power Query, and overall design.
- Promote a culture of continuous learning, including emerging capabilities in Power BI and Microsoft Fabric.
- Collaborate with operators, culinary leaders, finance, IT, and program managers to define reporting requirements and business KPIs.
- Lead cross-functional alignment and standardization of metrics across the Eurest portfolio.
- Present dashboards, insights, and recommendations to business owners, executives, and clients with clear, actionable storytelling.
- Communicate technical concepts in simple, accessible language for non-technical stakeholders.
- Manage request intake, prioritization, and stakeholder expectations for BI initiatives.
- Oversee Power BI workspaces, shared datasets, semantic models, RLS, and data refresh processes.
- Support core business rhythms such as weekly operational reviews, leadership updates, and QBRs.
- Drive cross-system data integration efforts in partnership with IT and analytics engineering.
- Maintain structured processes for BI support, dashboard enhancements, and issue resolution.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
