Business Intelligence (BI) Developer

The Trevor Project

4d • $90,000 - $105,000 • Remote

About The Position

The Business Intelligence (BI) Developer is a critical role responsible for transforming clean data from the central data warehouse into actionable and trustworthy insights for stakeholders across The Trevor Project (currently including Strategy, Crisis Services, and Advancement - but not inclusive of future data sources). This role will be the technical owner for the organization’s production data visualization and reporting platform, in alignment with the organization’s data analytics strategy and Center of Excellence (led by the Strategy & Innovation team, within the Office of the CEO). The BI Developer will focus on architecting, developing, and maintaining scalable dashboards and the Semantic Layer (e.g., LookerML, dbt) to ensure metric consistency and data integrity across all public and internal reporting. Responsibilities include full lifecycle development of dashboards, performance tuning, and pipeline system health.

Requirements

• 3+ years of professional experience in a blended role such as BI Developer, Analytics Engineer, or Data Engineer with a visualization focus
• Proficiency in SQL: Demonstrated ability to write complex, performant, and well-structured SQL for data querying and transformation
• Proficiency in Data Modeling: Strong understanding of data warehousing concepts and experience building analytical data models
• BI Tool Proficiency: Deep, professional experience with at least one major enterprise BI platform (e.g., Looker/LookerML, Tableau, Power BI)
• ETL/ELT Experience: Direct experience maintaining, troubleshooting, or contributing code to data pipelines (preferred experience with Python/Airflow/dbt or similar tools)
• Proven ability to translate business requirements into clear, efficient data visualizations
• Proficiency in spoken and written English

Responsibilities

• Design, implement, and maintain the organization's Semantic Layer (e.g., LookerML, dbt), ensuring that core business metrics are defined consistently and accurately across all reports
• Architect, develop, and maintain high-impact, scalable, and secure production dashboards and reports for internal operations and external impact reporting
• Manage the user access, security, and governance standards within the primary Business Intelligence and Data SaaS platform (e.g., Looker, BigQuery, FiveTran, AirByte), ensuring compliance with organizational security and privacy policies
• Work closely with the Strategy & Innovation team, Data team members, and organizational stakeholders to enforce standardized metric definitions and ensure data quality is maintained from the warehouse to the final report
• Accountable for implementing and executing on the overall organizational Data & BI Strategy and adhering to the Strategy team’s Data Strategy & Analytics Product Owner standards, practices, and processes
• Optimize the performance of complex dashboards and reports by refining underlying SQL queries and utilizing BI tool best practices
• Serve as the technical reporting expert, collaborating with Strategy, Crisis Services, and Fundraising teams to translate complex business questions and requirements into technical dashboard specifications, including relating to executive-level data and strategic projects, organizational performance, and performance management
• Identify and troubleshoot data integrity issues or data pipeline defects that affect reporting accuracy
• Efficiently manage and execute diverse ad-hoc data requests from various organizational stakeholders (e.g., Communications, People, Finance), ensuring rapid but accurate data delivery without disrupting core engineering priorities
• Act as a key steward of data governance, prioritizing security and integrity in all activities, ensuring data access and usage comply with organizational policies and privacy standards
• Fully participate in all Agile Scrum events, including daily standups, sprint planning, sprint reviews, and retrospectives, ensuring data priorities and progress are transparent to the wider Technology team
• Document all final dashboard logic, data sources, and metric definitions clearly and concisely for stakeholder understanding and future maintenance
• Handle confidential and sensitive strategic data and information with the utmost discretion and integrity
• Demonstrate fair, ethical, and equitable business practices
• Learn eagerly, share knowledge appropriately, and improve continuously
• Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines
• Work, communicate, and collaborate effectively with others
• Demonstrate attention to detail and accuracy in all work
• Demonstrate a commitment to fostering and maintaining an environment of belonging
• Other relevant duties and responsibilities as assigned

Benefits

• Comprehensive health coverage, including plans that support various gender affirmation care needs
• Mental health resources, with access to virtual care and a variety of in and out of network options for support
• 403(b) retirement plan with a 3% employer match, vesting over three years
• Generous paid time off and company holidays to rest and recharge
• Employee Assistance Program (EAP) offering confidential emotional support, work-life solutions, financial and legal guidance, and online resources
• Remote work flexibility from anywhere in the continental U.S., Alaska, or Hawaii- with provided technology, a home office setup reimbursement, and a monthly internet reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees